Warehouse Management System Analyst

3 months ago


Georgetown, Canada Hopewell Logistics Inc Full time

**Job Overview**
The WMS Analyst works within the Distribution facility and is responsible for leading and supporting warehouse management system (WMS) implementations, supports live installs, and leads functional enhancements to live installs. The WMS Analyst will have dual reporting lines reporting into the Director of I.T with a dotted line into the Site Director, the analyst will evaluate and enhance business performance through analyzing performance issues, systems and or processes and provide solutions. This role will create and deliver reports, presentations and provide support on a variety of KPI’s and interface with internal and external partners to support the Canadian operation.

**Duties**
- Proactively work with the business to solve problems and improve processes.
- Supports production systems; analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned.
- Engages with IT business systems analysts and stakeholders to understand functional requirements, and contributes to completion of functional specifications.
- Analyzes and resolves development issues in a timely manner.
- Develops and supports KPI reports/ scorecards up and reporting for managers within Operations.
- Ensures business SOP’s, work instructions, and other training material are kept current.
- Identify, recommend and assist in the implementation of continuous improvement initiatives.
- Supports and engages in strategic projects as needed.
- Takes a customer-centric approach to problem solving; solicits feedback to improve service; meets commitments.

**Qualifications**
- Bachelor of Science degree/ technical college diploma in Computer Engineering, Computer Science or equivalent.
- 3 - 5 years of experience as a functional/ software SME with SME with Red Prairie.
- Strong working knowledge of WMS EMS alerts, configuration and maintenance.
- Monitor Red Prairie environments, review code/configuration promotion, change control, system refreshes and restores.
- Develop and tune WMS purge and archive jobs, processes and efficiencies including archive instance maintenance and job configuration.
- Strong SQL skills an asset.
- Basic knowledge of JDA software.
- Strong experience with Logistics, Supply Chain, warehousing technologies including RF, label printers, Material Handling Equipment.
- Proficient in MS Office.
- Ability to work collaboratively and seamlessly as part of a cross function team.
- Results and detail oriented with excellent analytical and decision making ability.

Join us in this exciting opportunity where your expertise will contribute significantly to our operational success

**Job Types**: Full-time, Permanent

Pay: From $49,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Logistics: 1 year (required)
- Microsoft Office: 1 year (required)
- Warehouse management system: 2 years (required)

Work Location: In person

Application deadline: 2024-10-18
Expected start date: 2024-10-20


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