Technology Manager, Business Intelligence

3 weeks ago

Waterloo, Canada Equitable Life of Canada Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Technology Manager, Business Intelligence

**Reports To**: AVP, Data & Integration Platforms

**Department**: IT Data and Analytics

**Term**: Permanent Full Time

**Band**: Currently under review

**Work Arrangements**: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

**What you will be doing**:

- Set and own technical vision and roadmap for assigned assets within a platform to support and enhance business outcomes, deliver milestones for assigned assets, monitor, steward and advance the technical health and performance of assigned assets, work with architects to develop technology capabilities roadmap, manage lifecycle of vendor platforms and vendor relationships
- Lead solution Development or Service practices and processes by enabling the team to deliver high quality solutions in a sustainable and optimized manner.
- Identify, document and continuously improve and implement end-to-end software/service development, quality, delivery and support processes
- Set direction and vision for the team; including hiring, mentoring and training when required; monitoring productivity quality and morale and spearheading the team through processes implementation and changes
- Achieve strong internal client and stakeholder relations through service commitments by balancing efficiency, quality and proposing viable solutions to minimize obstacles as well as inspire colleagues to do the same
- Investigate and lead efforts to balance regulatory demands as well as stay updated with the changing regulations and policies to ensure clients’ best interests are met
- Use critical reasoning to examine from various perspectives to analyse and make well supported judgements and interpretations on complex issues; make time sensitive decisions with limited information and autonomously manage competing priorities and atypical disruptions effectively
- Change leadership, leading cross functional team members through periods of uncertainty and ambiguity

**What you will bring**:

- 3+ years in a team leadership or management role; 5+ years of relevant business technology experience
- Deep knowledge of the use of BI tools (ideally PowerBI) and Data Warehouse Administration
- Post-secondary degree or combination of equivalent education/ experience in the following or related discipline - Computer Science, Computer Systems Engineering or Software Engineering
- Contemporary Business Intelligence tool Certifications, SQL Server tool Certification
- Strong knowledge and experience of Data Warehousing building and administration, Querying through SQL interfaces, Data Modeling and an ability to create conceptual, logical and physical Data Models and Diagrams for RDBMS
- Strong experience with optimizing data pipelines, data architectures and data sets.
- Strong understanding of OOPLs - Python, Java, C#
- Exceptional Organizational skills, ability to break down complex enterprise needs spanning multiple assets into multiphased implementable solutions
- A level of agility and flexibility to adapt to changes in priorities, assigned responsibilities and projects by seeking out, communicating the WHY and HOW
- Strong Interpersonal skills through effective and professional communication and sharing/ soliciting knowledge and insights freely with clients, colleagues, business partners, sponsors and senior leaders, providing constructive feedback, embracing diversity, ability to negotiate/ mediate to resolve conflicts and influence through active listening, emotional intelligence and empathy
- Encourage a Growth Mindset and Innovation by critically evaluating current processes and proactively contributing to the implementation of continuous improvement and innovation opportunities through leveraging past learnings and industry/ external best practices

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regul

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