Claims Assistant

3 weeks ago

Toronto, Canada Temple Insurance Company Full time

Claims Assistant

**Company**
Temple Insurance Company
**Location**
Toronto, Canada

**Claims Assistant**

**We care for humankind - and that starts with our people**

Our greatest strength lies not in what we do - but how we do it. It’s the unique individual behind every piece of work who matters the most. Our people make Munich Re a global success. Working at Munich Re gives us access to the depth, breadth, and mindset we want in order to develop our full potential. That’s why a career at Munich Re is much more than just a job. It’s an invitation to be your very best and make a positive impact on the world.

**Overview**
Are you someone with strong leadership capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal, external and global stakeholders? Under the direction and supervision of the Head of Temple Claims, we are hiring a Claims Assistant in Toronto who will be responsible for providing strong administrative support to the Temple Claims Department.

**Your job**
**Key Accountabilities**:

- Manage the New Claims Inbox, including receiving and distributing of all mail, electronically and hard copy.
- Opening all new claims in the system, including verification of policy information and loading of all received documentation.
- Download and disseminate special wire transfer payment requests to the appropriate Claims Specialist. Once approval has been attained, forward the request to Accounting.
- Receive and process payments for examiners and for certain MGA clients, including thorough review of back up documentation.
- Setting reserves, with accuracy, in the system.
- Loading documents to the system.
- Acknowledge Statement of Claims received from business partners.
- Process received cheques (returned, subrogated interest or deductible recovery).
- Loss runs are prepared and distributed to internal and external clients.
- Respond to internal and external claims inquiries.
- Manage the Claims portal.
- Participate in cross-functional initiatives and projects on behalf of Claims, at the request of SVP, Claims or VP, Temple Claims.
- Promote a customer service orientation.
- Assist with the development of system enhancements and operating process to expedite claims service.
- Additional tasks/projects as required by SVP, Claims and VP, Temple Claims

**Your profile**
**Required Education**
- College or University degree preferred
- Chartered Insurance Professional (CIP) designation or progression towards the designation is not required, but preferred.

**Preferred Experience**
- 2 years Multi-line claims knowledge would be preferred but not required.

**Specialized Knowledge and Skills**
- Excellent analytical and problem solving skills with business and general insurance acumen.
- Excellent attention to detail is crucial.
- Self-motivated and highly organized with strong communication, interpersonal and time management skills.
- Exceptional computer skills including Microsoft Office.
- Ability to work independently and in a team environment and function well under pressure.
- High degree of flexibility and adaptability to changing environment and situations.

**In addition to an exciting job opportunity, we offer the following**:

- Exposure to challenging projects and development opportunities to grow your skills and career with both local and global colleagues and partners are available.
- A comprehensive total rewards financial program which includes extensive flexible benefits and pension.
- A hybrid work environment in an inspiring physical workplace setting.
- Educational Assistance Programs that continue to recognize your on-going success.

**Click on the link to apply

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