Program Manager Iii

3 weeks ago

Ottawa, Canada Avaya Full time

**About Avaya**:
Who is Avaya?
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.
We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.
We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya

**Job Information**:
Senior Program Manager - Oversees the overall process of planning, developing, and delivering products to market for a product or portfolio solution area. Scope may span elements of portfolio management, concept-to-market, and lifecycle management.
- Responsibilities:
- Lead multi-functional core teams through process and deliverables.
- Take a leadership role in the program management team by managing highly complex, strategic, and emerging products.
- May be accountable for a portfolio view of the programs and deliverables, or by managing program managers.
- Contribute to the development of product specifications and requirements.
- Oversee, plan, and ensure execution of all program components and deliverables through core and extended team members.
- Aware of a product/product line’s financial impact and sets expectations accordingly.
- Serve as a primary interface to the business decision team.
- Anticipate and identifie business risks and coordinates actions to mitigate these risks.
- Assess business readiness in delivering product to market.
- Use market trends and competitive data to create and define a product/product line’s route to market.
- Aware of internal and external business issues and their impact on program deliverables.
- Align with other work groups in the establishment of pricing proposals.
- Work with senior leaders to resolve systemic or global issues affecting program delivery.
- Interface with product management and development, services, supply chain, sales, and other support organizations to ensure processes and deliverables meet the program’s business objectives.
- Anticipate and identify complex business needs and recommends solutions to complex problems.
- Knowledge of company products, supply chain functions, marketing, services policies and procedures, and the ability to handle priority escalations and complex issues is preferred.
- Work is performed with mínimal direction and reviewed by senior management.

**Short Description**:
7 - 10 Years of Experience in Project Management, Program Management or New Product Introduction.

**Experience**:
**Education**:

- Bachelor degree or equivalent experience**Preferred Certifications**:

- Project Management (PMP) Certification is preferred**EQUAL OPPORTUNITIES & PRIVACY STATEMENT**:

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