IT Ops Product Owner

2 weeks ago


Montréal, Canada Dorel Home Full time

Position Summary
Essential Job Functions
- Consult with users across the company to gather requirements.
- Own all aspects of the project lifecycle, including initiation, planning, execution, and closure.
- Develop detailed project roadmaps to highlight timelines, milestones, dependencies, resources, and budget.
- Develop stakeholder communication plans and coordinate with Project Manager to execute.
- Coordinate daily with Project Manager to drive projects to completion.
- Anticipate project risks and roadblocks early and often, communicating updates, impact, and contingency plans.
- Collaborate with the PMO team to drive process improvement across our department.

Other Responsibilities
- Other duties assigned as needed

**Qualifications**:

- Education Requirements
- Bachelor's degree in business, Computer Science, Engineering, or a related field; or commensurate experience.
- Prior Experience
- 5+ years of experience as a Product Owner/Manager or Project Manager in an

IT Operations environment.
- Experience managing technical projects related to mergers and acquisitions and/or divestitures.
- Experience with IT and IS costing, budgeting, and accounting as related to complex projects.
- Experience using project management software; Jira is a plus.
- Experience communicating and collaborating with colleagues at all levels of the company, from end users, technical peers, and C-suite executives.
- Hard Skills
- Working knowledge of IT concepts and experience with managing projects in the areas of networking, hardware, data security, data centers, and cloud computing.
- Must be able to demonstrate clear accomplishments in prior roles.
- Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas with stakeholders.
- Strong analytical, problem-solving, and troubleshooting skills.
- An understanding of how enterprise systems function, are maintained, and are integrated with the business. An understanding of data management, including security, retention, and privacy.
- Soft Skills
- Strong written and verbal communication skills; with the ability to work with colleagues to execute the project plan; ability to interact at Officer level; ability to negotiate and persuade while tailoring communication to the appropriate audience.
- Ability to work with employees throughout the company to quickly understand scope, requirements, and proposed architecture and solutions.
- Innate curiosity and desire to learn.
- Physical Requirements
- Those typical of standard office conditions.
- Position requires frequent use of vision, hearing, and speaking abilities.
- Light lifting may occasionally be required.
- Must be able to walk, stand or sit for extended periods.


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