Team Lead, Client Experience

6 months ago


Regina, Canada Sephora Full time

**Job ID**: 239398

**Store Name/Number**: SK-Regina (0592)

**Address**: 2102 - 11th Ave Space #218, Regina, SK S4P 3Y6, Canada (CA)

**Full Time/Part Time**: Full Time

**Position Type**: Regular

**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.

**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.



  • Regina, Canada Sephora Full time

    **Job ID**: 232373 **Store Name/Number**: SK-Regina (0592) **Address**: 2102 - 11th Ave Space #218, Regina, SK S4P 3Y6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all...


  • Regina, Canada Sephora Full time

    **Job ID**: 241040 **Store Name/Number**: SK-SmartCentres Regina E (1594) **Address**: 2046 Prince of Wales Drive, Regina, SK S4V 3A6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience...

  • Stage Experience Lead

    6 months ago


    Regina, Canada Sephora Full time

    **Job ID**: 248573 **Store Name/Number**: SK-Regina (0592) **Address**: 2102 - 11th Ave Space #218, Regina, SK S4P 3Y6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Stage Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can...

  • Guest Experience Lead

    3 months ago


    Regina, Canada Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...


  • Regina, Canada RCMP Heritage Centre Full time

    **Organization Overview** The Royal Canadian Mounted Police (RCMP) is one of Canada’s longest-standing institutions and is deeply embedded in the history and unfolding story of our country. The RCMP and its symbols - the “red serge”, Mounties on horseback, and the Musical Ride - have become icons of Canadian Heritage familiar around the world. The...

  • Maintenance Team Lead

    2 months ago


    Regina, Canada BGIS Full time

    **Who We Are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...

  • Team Lead

    4 months ago


    Regina, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their...


  • Regina, Saskatchewan, Canada NVA Canada Full time

    About UsNVA Canada is a leading veterinary healthcare provider committed to delivering exceptional care and service to our patients and clients.We are currently seeking an experienced Veterinarian Team Lead to join our team at South Saskatchewan Animal Hospital. This is a fantastic opportunity for a seasoned DVM to take on a leadership role and contribute to...

  • Guest Experience Lead

    2 months ago


    Regina, Canada Regina Exhibition Association Limited Full time

    **THE OPPORTUNITY AWAITS YOU** REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences. Reporting to the Supervisor, Guest Experience & Ticket Operations, the...

  • Maintenance Team Lead

    2 months ago


    Regina, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Team Lead

    3 months ago


    Regina, Canada House of XM Full time

    **House of XM is looking for** - 1 Team Lead in **Regina** to promote a brand next **Thursday, September 12th** **Date**: September 12th, 2024 **Time**: 10:00 AM - 5:00 PM **Location**: Regina, SK **Job Types**: Casual, Freelance Pay: $26.00-$28.00 per hour **Education**: - Secondary School (preferred) **Experience**: - Microsoft Office: 1 year...

  • Cleaning Team Lead

    2 months ago


    Regina, Saskatchewan, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Cleaning Team Lead to join our cleaning team at beBee Professionals. In this role, you will be responsible for overseeing cleaning operations and ensuring that all facilities meet cleanliness and hygiene standards.Key Responsibilities:Supervise and coordinate cleaning staff and daily activities.Inspect areas to ensure high standards of...


  • Regina, Saskatchewan, Canada Medisca Pharmaceuticals Inc. Full time

    Job OverviewWe are seeking a seasoned Digital Transformation Director to lead our web experience team in Regina, SK, Canada. As the primary point of contact for our public web strategy, you will be responsible for driving business growth through innovative digital solutions.Key Responsibilities:Develop and implement a comprehensive content plan aligned with...

  • Team Lead

    3 months ago


    Regina, Saskatchewan, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Regina, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation - Location: Regina, SK - Requisition ID: JR0000648 - Status: Permanent - Job Close Date: December 31, 2024 - SGEU Level: 9 $34.70 - $42.22 We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our...

  • Team Lead, Marketing

    4 weeks ago


    Regina, Canada Group Medical Services Full time

    At GMS, we've been helping Canadians for more than 75 years to get the health and travel insurance they want and need. The same pioneering spirit that started our story is what drives us to do things differently today. Insurance, honestly, is our promise, and it's what we do at GMS. We care about our customers, our community and each other. As a non-profit...

  • Marketing Analyst

    4 weeks ago


    Regina, Canada SaskTel Full time

    **Marketing Analyst (User Experience Lead)**: **Location**:Regina, SK **Number of Positions**:1 **Salary**:$29.19 - $41.92 / hour **Type of Position**:Permanent Full Time **Closing Date**:12/13/2024 **.** **POSITION OVERVIEW** **TYPICAL DUTIES & RESPONSIBILITIES** (Not all inclusive or applicable to all assignments) 1. Drives online digital UX strategy...

  • Team Lead, Marketing

    4 weeks ago


    Regina, Canada Group Medical Services Full time

    At GMS, we've been helping Canadians for more than 75 years to get the health and travel insurance they want and need. The same pioneering spirit that started our story is what drives us to do things differently today. Insurance, honestly, is our promise, and it's what we do at GMS. We care about our customers, our community and each other. As a non-profit...

  • Platform Team Lead

    6 months ago


    Regina, Canada Brandt Full time

    Brandt is currently looking for a Platform Team Lead - Structural in our Regina location. This position is responsible for the design and approval of Structural Engineering works, and preparing reports, estimates, and contracts. **DUTIES & RESPONSIBILITIES**: - Responsible for the design and approval of Structural Engineering works associated with the...

  • Platform Team Lead

    6 months ago


    Regina, Canada Brandt Full time

    Brandt is currently looking for a **Platform Team Lead - Structural **in our **Regina, SK** location. This position is responsible for the design and approval of Structural Engineering works, and preparing reports, estimates, and contracts. Duties & Responsibilities - Responsible for the design and approval of Structural Engineering works associated with...