Electronics Hardware Product Support Specialist

2 weeks ago


New Glasgow, Canada J.J. MacKay Canada Limited Full time

**Electronics Hardware Product Support Specialist - Overview**

This is a full-time salaried position located at our corporate headquarters in New Glasgow, Nova Scotia, Canada. The position of **Electronics Hardware Product Support Specialist** requires and assumes an individual with an extensive work history that demonstrates a strong and diverse, technical, engineering background and experience. The position requires strong but respectful and collaborative communication, interpersonal and consulting skills.

The _Electronics Hardware Product Support Specialist_ will be a key member of the MacKay engineering group. Reporting to the CTO, you will be called on and expected to actively contribute to, and take ownership of assigned tasks involving product engineering, product development, issue tracking, issue analysis, issue resolution, product change management, product or component testing, and production processes. You will be expected to demonstrate initiative, and a willingness to expand your knowledge and skill set beyond current core competencies.

**Electronics Hardware Product Support Specialist - Job Description**

The position of _Electronics Hardware Product Support Specialist_ requires and assumes an individual with an extensive work history that demonstrates a strong and diverse, technical, engineering background and experience. The position requires strong but collaborative communication, interpersonal and consulting skills.

**The Electronics Hardware Product Support Specialist Role**:

- Key member of the engineering group,
- Provide technical expertise with multi-space and single space parking meters,
- Provide operational expertise with Sentinel meter management system,
- Provide operational expertise with programming tools and fixtures,
- Actively contribute to the product engineering and development group,
- Issue tracking, analysis and resolution,
- Product change management, component testing, production processes,
- Assume a primary technical contact role with major customer(s),
- Participate/Initiate scheduled video conference calls with customers technical staff,
- Occasional travel for customer technical support meetings, training sessions, and product issue analysis & resolution.

**Principal duties & responsibilities**:

- Understand and support all aspects of our product’s design and functionality including usage, configuration, backend operation and configuration, firmware updates, installation, etc.,
- Work closely and collaboratively with all members of the engineering group, with production staff, as well as customers and/or vendors,
- Hardware modifications, manufacturing documentation, such as bill of materials, the creation and maintenance of production test procedures, creating and implementing functional and environmental test procedures, designing and integrating test equipment and procedures for production, sourcing and testing new and substitute parts,
- Troubleshoot production and customer related problems,
- Provide input and design services for the development of new products,
- Provide quality assurance with technical assistance to better ensure product compliance,
- Provide on-site technical assistance to customers and/or vendors as required.

**Qualifications**:

- Electronics Engineering Technologist Degree, or Technician Diploma
- Experience in an electronics manufacturing environment
- High Reliability Soldering training/experience
- Experience using schematic capture and board layout programs such as ORCAD
- Ability to understand, analyze and modify as required, low power, industrial grade micro controllers and related digital and analog circuits
- Expert knowledge of a wide variety of electronic test equipment, oscilloscope, DMM
- Strong knowledge of computer hardware configuration (serial ports, networking, etc.)
- Strong working knowledge of Microsoft® Office
- Strong communication and collaboration skills

**Work Experience**:

- 3-5 years of experience an asset

**Additional Information**

To fill this position, you must have a valid driver’s license, be able to obtain a Canadian passport and be willing, available and able to travel within and outside of Canada on Company business.

Salary offered will be commensurate with experience and ability. In addition, we offer group insurance benefits and company RRSP.

**How to Apply**

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**About J.J. MacKay Canada Limited**:
**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: One location


  • Data Specialist

    3 days ago


    New Westminster, Canada Campus Support Full time

    **Position**: Data Specialist **Company**:Primacorp Ventures Inc **Location**:New Westminster, BC (Onsite) **Type**:Full-time, Permanent **Reporting To**: Director of Strategy & Business Development **Hours**:40 hours per week, Flexible Start (7am - 8am) **Salary**: $48,000 - $52,000 Annually **Position Overview**: We are looking for a highly skilled and...

  • Staffing Specialist

    4 weeks ago


    New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced** Staffing Specialist** to join our team at Campus Support - Calgary / Edmonton, AB Or Vancouver, BC. - **Position Job Title**: Staffing Specialist - **Reports To**: National Director of Talent Acquisition - **Location**: Calgary, AB or Vancouver, BC - **Salary**: The salary range is from $45,000 -...


  • New Westminster, Canada Campus Support Full time

    **Job requirements**: Required schedule: Monday to Friday / 40h a week / 9:30 to 17:30 Hourly wage: 18$ Hybrid work environment **9 months contract** The Call Center Specialist will be responsible for the following, as well as other related duties as assigned to support the business objectives and purpose of the College. Providing consistent exceptional...


  • New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for **Social Media Specialist **to join us at Campus Support. **Position**: Social Media Specialist **Reporting To**:Manager, Social Media and Community **Company**:Campus Support **Location**:New Westminster, BC (Onsite) **Job Status**:Full-time, Permanent **Salary**: $50,000 Annually **WHAT WILL YOU...


  • New Glasgow, Canada Gabriel Pizza Franchise Corp Full time

    IT/ Speedline POS Support Technician has to handle day to day support of IT elements in the Operations room, head office and stores **_Daily Tasks_** - Performs hardware and software installs/upgrades - Installs and configures desktop, Printers, Switches and Routers - Provides remote support through remote management tools - Experience in POS and menu...


  • New Westminster, Canada Campus Support Full time

    **Job requirements**: Required schedule: Monday to Friday / 40h a week / 9:30 to 17:30 Hourly wage: 18$ Hybrid work environment Must be Bilingual ( French & English ) **9 months contract** The Call Center Specialist will be responsible for the following, as well as other related duties as assigned to support the business objectives and purpose of the...


  • New Westminster, BC, Canada Campus Support Full time

    We are happy to say that we are looking for a “ SEO Content Specialist” to join us at , Primacorp Ventures, BC . Position: SEO Content Specialist Job Status: On-site Expected Start Date: May, 2024 Reports to: Head of Marketing Working Hours: Regular office Hours Salary: $50 - $60k per annum Benefits: C omprehe nsive and competitive benefits WHAT...


  • New Westminster, BC, Canada Campus Support Full time

    We are happy to say that we are looking for a “ SEO Content Specialist” to join us at , Primacorp Ventures, BC . Position: SEO Content Specialist Job Status: On-site Expected Start Date: May, 2024 Reports to: Head of Marketing Working Hours: Regular office Hours Salary: $50 - $60k per annum Benefits: C omprehe nsive and competitive benefits...


  • New Westminster, Canada Upper Canada Specialty Hardware Full time

    Upper Canada Specialty Hardware Limited (UCSH) was founded in 1987. We provide consultation services to our customers and offered doors, frames and specialty hardware to meet our clients with discerning tastes. Our main goal is to provide quality service and innovation ideas for owners, architects, developers and contractors. Over the years, UCSH has...


  • New Glasgow, Canada MacGillivray Injury and Insurance Law Full time

    Do you thrive in a fast-paced work environment and enjoy working with agile and forward-thinking professionals? If so, MacGillivray Injury and Insurance Law is seeking a **Client Care Specialist** to work based out of their office in New Glasgow, NS. MacGillivray Injury and Insurance Law is a civil litigation boutique firm representing clients that have...


  • New Glasgow, Canada Motor Hub Automotive Group Full time

    Motorhub Automotive Group is looking for an innovative, adaptive, motivated individual, with strong interpersonal skills, that is up for the challenge of attaining a higher level of customer satisfaction for our customers! MotorHub Automotive Group is a group of automotive dealerships in Nova Scotia including Truro Nissan, Blaikies Dodge Chrysler, Truro...

  • Secretary Ii

    3 days ago


    New Glasgow, Canada Nova Scotia Health Authority Full time

    **Req ID**:158649** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Aberdeen Hospital** **Department**:PHC NZ STRAT-TURNKEY EXPANSION Pic Co** **Type of Employment**:Permanent** **Hourly FT long-assignment** (**100%** FTE) x **1** position(s)** **Status: CUPE** **Admin Professionals** Position** **Posting Closing Date**:27-Jun-23** Nova...


  • New Westminster, Canada Canadian College of Naturopathic Medicine Boucher Campus Full time

    **Available: ASAP** Do you want to work for an organization where people care about each other? We are currently looking for a highly motivated, enthusiastic and experienced **Academic IS Support Specialist.** In this challenging position you will provide direct technical support and training to our faculty and students for all their information technology...

  • Retail Merchandiser

    4 weeks ago


    New Glasgow, Canada Premium Retail Services Full time

    **Retail Merchandiser - Electronics** As a Premium merchandiser, you’ll join an established and fast growing, values-based company representing hundreds of brands across retail locations. Growing sales for Premium clients is the name of the game, and you’ll do it by executing retail merchandising activities. **What’s in it for you?** - You make your...


  • New Glasgow, Canada Nova Scotia School Boards (NSSB) Full time

    **Child and Youth Care Practitioner CC#23-02-188**: Competition #: CC#23-02-188 Position: Child and Youth Care Practitioner Union: NSGEU Family of Schools: Celtic Location(s): Northumberland Regional High - Hours Per Day: - 7.00 - Hours Per Week: - 21.00 - School Hours: - TBD - Assignment Hours: - TBD - Days: - Mon,Tue,Wed - Dr. W. A. MacLeod...


  • New Glasgow, Canada Nova Scotia School Boards (NSSB) Full time

    **CC#23-04-281 Child and Youth Care Practitioner**: Competition #: CC#23-04-281 Position: Child and Youth Care Practitioner Family of Schools: Celtic Location(s): Thorburn Consolidated School - Hours Per Day: - 7.0 - Hours Per Week: - 17.5 - School Hours: - TBD - Assignment Hours: - TBD - Days: - Mon,Tue,Wed - New Glasgow Academy - Hours Per...


  • New Liskeard, Canada Grant Home Hardware Building Centres Full time

    Education: No degree, certificate or diploma - Experience: 1 to less than 7 months **Work setting**: - Hardware store **Tasks**: - Operate computerized inventory record keeping and re-ordering systems - Provide advice about merchandise - Assist in display of merchandise - Estimate or quote prices, credit or contract terms, warranties and delivery dates -...

  • Account Manager

    4 weeks ago


    New Glasgow, Canada Graybar Full time

    **Job Brief**: This role is responsible for aggressively developing the business of Graybar by prospecting new customers and creating mutually beneficial business opportunities. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a...


  • New Westminster, Canada Fraserside Full time

    **EMPLOYMENT OPPORTUNITY** **POSTING #23-CL-SEP-4 **Job Title: EMPLOYMENT SPECIALIST** **Program: SUPPORTED EMPLOYMENT - COMMUNITY LIVING** **Classification: Standard Grid level 11** **Rate of Pay**:$25.56 per hour and increments in accordance with the terms of the Collective** **Agreement** **JOB SUMMARY**: To provide group and individual job training,...


  • New Westminster, Canada Fraser Health Full time

    Detailed Overview Positions at this level design and build electronic circuits, design and implement solutions to issues and problems and perform fault analyses. Develop and maintain complex computer control systems for the building automation system pertaining to: heating, ventilation and air conditioning system. Performs skilled work in the installation,...