![DoubleTree by Hilton Hotel Hotel Toronto Airport West](https://media.trabajo.org/img/noimg.jpg)
Night Audit Manager Full Time
2 weeks ago
**Job description**
**Overview**
Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during shift.
- Monitor performance and works with Front Office Manager on recommending corrective and/or disciplinary action, or other staffing actions in according with company policies and procedures. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction.
- Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution.
- Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives.
- Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.
- Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. - Correct any deficiencies. Train appropriate staff on procedures for Front Desk to serve as a central communications point during emergency/crisis situations.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.
**Experience**:
One or more year's hotel front office/guest services experience preferably including supervisory experience, or an equivalent combination of education and experience. Hilton or OnQ experience a plus but not required
- Communication skills are utilized a significant amount of time to interact with others; customers, employees and third parties.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions and training.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Ability to stand, walk and continuously perform behind the front desk.
- Ability to communicate professionally verbally and in writing.
Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this face and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.
**Job Types**: Full-time, Permanent
Pay: $20.00-$22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Work Location: In person
-
Night Audit Manager
2 weeks ago
Mississauga, Canada Four Points & Element Toronto Airport Full time**Job Title**:Night Audit Manager **Job Type**:Full-Time **Reporting to**:Front Office Manager **What do we offer?** - Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties) - Pension Plan - Health & Dental Benefits - Associate Meals - Wellness Days - Career Development **Responsibilities of the Night Audit Manager are**: - Balance...
-
Night Audit
4 days ago
Mississauga, Canada Courtyard Marriott Toronto MississaugaWest Full timeWe are looking for SUPERSTAR Night Auditors! At Courtyard by Marriott Toronto Mississauga/West, we offer competitive wages, discounted room rates at Marriott properties and Crescent managed hotels, training and development and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans....
-
Night Auditor
4 weeks ago
Mississauga, Canada Alt Toronto Airport Full time**Workplace**: Hotel Alt Toronto **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition,...
-
Night Auditor
2 weeks ago
Mississauga, Canada Alt Toronto Airport Full time**Workplace**: Hotel Alt Toronto **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition,...
-
Night Auditor
2 weeks ago
Mississauga, Canada Alt Toronto Airport Full time**Workplace**:Alt Toronto Airport **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition,...
-
Night Auditor
3 weeks ago
Mississauga, Canada Alt Toronto Airport Full time**Workplace**:Alt Toronto Airport **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition,...
-
Audit Manager
2 weeks ago
Mississauga, Canada Citi Full time**Responsibilities**: - Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards - Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews - Collaborate with teams across the business and determine impact on overall control...
-
Audit Manager
4 weeks ago
Mississauga, Canada Citi Full timeThe Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards and...
-
Audit Manager
3 weeks ago
Mississauga, Canada Citi Full timeThe Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards and...
-
Nam Internal Audit, Full-time Analyst
2 weeks ago
Mississauga, Canada Citi Full time**You're the brains behind our work.** You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your...
-
Audit Manager
3 weeks ago
Mississauga, Canada Citi Full time**Responsibilities**: - Develop and execute audit plans assessing compliance with regulations and the adequacy of compliance risk management practices - Lead and execute the validation of regulatory and audit issue remediation - Oversee a small to medium sized team of Internal Audit professionals that delivers audit reports and validate regulatory issues,...
-
Produce Night Clerk
1 week ago
Mississauga, Canada Longo's Full timeWe are looking for a Produce Night Clerk - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you a night owl? Are you passionate about the food industry? If so, come join our growing team! Position: Produce Night Clerk - Full Time What you’ll do; - Stock, merchandise and create displays - Department set...
-
Night Auditor
8 hours ago
Mississauga, Canada Hilton MississaugaMeadowvale Full timeA Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...
-
Audit Manager
2 weeks ago
Mississauga, Canada Clearhouse LLP Full time**Assurance Manager** Clearhouse LLP is looking for a dynamic Assurance, Manager to join our team. You will have the opportunity to lead and participate as a team member on diverse client engagements including company public audits and advisory work. Our clients include local, national, and internationally recognized businesses in sectors such as eSports,...
-
Audit Manager
4 weeks ago
Mississauga, Canada Citi Full time**Responsibilities**: Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews Collaborate with teams across the business and determine impact on overall control environment and...
-
Audit Manager, Treasury
4 days ago
Mississauga, Canada Citi Full timeThe Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards and...
-
Audit Manager
3 weeks ago
Mississauga, Canada Citi Full time**Responsibilities**: - Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards - Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews - Collaborate with teams across the business and determine impact on overall control...
-
Night Auditor
1 week ago
Mississauga, Canada Four Points & Element Toronto Airport Full time**Job Title**:Night Auditor **Job Type**:Full-Time **Rate of Pay**:$24.88 per hour **What do we offer?** - Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties) - Retirement Savings Plan - Health & Dental Benefits - Associate Meals - Wellness Days - Career Development **Responsibilities of the Night Auditor are**: - Balance and...
-
Night Auditor/guest Service Agent
3 weeks ago
Mississauga, Canada Hilton Garden Inn Toronto Airport West Full timeResponsible for welcoming guests through check-in and out of hotel, receiving payment, correcting account and reservation discrepancies, - creating and cancelling reservations and act as the main liaison between the guest and the hotel. - Promptly and effectively deal with guest complaints and requests. - Reconciliation of the day’s transactions -...
-
Night Audit Duty Manager
3 weeks ago
Mississauga, Canada DoubleTree by Hilton Hotel Hotel Toronto Airport West Full time**Job description** **Overview** Must be available for the night shifts on Thursday, Friday, Saturday. Must have Hilton OnQ experience. Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during...