Accounts Receivable/credit and Collection Agent

2 weeks ago

Tecumseh, Canada Proax Technologies Ltd. Full time

**General Description**:
Reporting to the Credit Supervisor, the AR Collection Clerk is responsible for ensuring customer accounts are collected in a timely manner, are maintained in good standing as well as complying with assigned KPIs. The Accounts Receivable Collection Clerk must also comply with established company policies and procedures.

**Responsibilities**:

- Release customer orders based on corporate credit policy.
- Facilitate payment of invoices due by sending bill reminders and contacting clients.
- Liaise between customers and internal departments as required to identify and resolve barriers to payments.
- Escalate issues in a timely and appropriate manner.
- Ensure all communications are appropriately documented and accessible.
- General reports detailing accounts receivable status, and/or other reporting as required.

**Work Experience Requirements**:

- Minimum 3 years of working experience in accounts receivable.
- Solid understanding of basic accounting principles, fair credit practices and collection regulations.
- Proven ability to calculate, post and manage accounting figures and financial records.
- Attention to detail and high level of accuracy.
- Hands-on experience in operating spreadsheets and accounting software (P21 or other full-scale ER software).
- Proficiency in MS Office Software i.e. Excel, Word and Outlook.
- Excellent interpersonal and communication skills with a strong customer service focus.
- Ability to work independently and as part of a team.

**Education Requirements**:

- Business administration diploma with related accounting experience.
- Bilingual in French and English an asset.

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