Coffee Shop Supervisor

1 month ago

Barrhead, Canada Freson Market LtdFreson Bros. Full time

Do you have a passion for customer service, specialty coffee and drinks, and have a proven ability to lead people? Freson Bros., an Alberta-owned and operated fresh food retail chain, is looking for a friendly and energetic individual to be a Coffee Shop Supervisor in Barrhead, Alberta.
If you love creating connections with customers and enjoy high-quality coffee, this could be the perfect opportunity for you

**Qualifications**:

- 1-2 years of supervisory experience within the restaurant or service industry
- Experience as a barista is preferred
- Knowledge of the basic principles of food preparation, and food safety regulations is required
- Can organize, prioritize, and delegate tasks
- Strong communication and time management skills
- Comfortable working during peak food-retail hours (evenings, weekends and holidays)
- Proven ability to coach and motivate a team
- Ability to thrive in a fast-paced, team-oriented environment
- Ability to stand for long periods

Most importantly, the willingness and enthusiasm for continuous learning and development.
**Role and Responsibilities**:

- Ensure Coffee Shop Department is properly cleaned and sanitized
- Ordering and receiving products and inventory
- Team Member training and coaching to achieve operational standards
- Prepare special orders as per customers' request
- Handling customer service inquiries and providing a positive customer experience

**Position Details**:

- Position Type: Full-Time
- Location: Barrhead, AB
- Wage: $17.00-$21.00 / hour

**Freson Bros. Perks**:

- Group Benefits plan available for all Full-Time Team Members
- Team Member Grocery Discount Program - 10%
- Team Member Discounted Lunch Program
- Endless professional development and training opportunities

**About Freson Bros.**:
Founded in 1955, Freson Bros. is an Alberta-based fresh food retailer. Host to 17 locations across Alberta and employing over 1100 Team Members. Freson Bros. is committed to providing Albertans with high-quality, hand-made and local food products at a great value. The crafts of Bakers, Butchers, Chefs and Sausage Makers are championed here. Freson Bros. is home to those who believe really great food (and people) really matter.
For more information about what we believe in at Freson Bros. and our foundational values, visit our website at:
If you’re the individual we are looking for, we invite you to submit your resume with a cover letter about what piqued your interest in this role.
MP

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