Junior IT Technician

6 days ago


Vancouver, Canada happier IT Inc Full time

**About us**

We are professional, customer-centric, collaborative and our goal is to happier IT, our namesake service, is a simple, affordable, all-inclusive IT service that gives our client’s staff exceptional IT support while making a their IT, reliable, predictable and secure. Our clients are businesses and not-for-profit organizations with 20-500 computers.

We have been around for over two decades and has been one of Canada’s Fastest Growing Companies for the past 10 years in a row. We were founded in Vancouver and currently have offices across Canada.

As a Junior IT Project Technician you will spend part time doing projects such as MFA, Vendor projects, and more and the remaining time working onsite implementing networking hardware, server room cleanups, and office moves as well as emergency field back up.

Inhouse Projects may include:

- Working with vendors on migrations and rollouts
- Documentation updates

Onsite Projects may include:

- Implementing a new firewall, switch, Datto applicance WAPs, server, or UPS
- Emergency support for our senior support team
- Onboarding new clients
- Vacation coverage for other teams
- Data Centre maintenance

**What you will bring**
- At least 2-5 Years of Managed Service Provider (MSP) experience
- At least 2-5 Years of IT knowledge
- At least 1-3 Years of Field work
- Previous experience with implementing servers, firewalls, switches and other hardware
- Excellent communication skills
- A desire to learn and grow
- Professionlism
- Comfortable being on client sites

**Skills**
- Active Directory
- Microsoft 365 & Intune
- Windows Server
- Azure and AWS
- Datto
- Networking (firewalls, routers, switches, etc.)

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Signing bonus

Application question(s):

- Do you Live in Vancouver/Lower Mainland Currently?
- Do you have a valid Drivers Licence?
- Do you have an up to date work permit?

Work Location: On the road


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