Linux and Product Support Specialist

3 weeks ago

Vancouver, Canada LinuxMagic Full time

We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office in our Support Department. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions, with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies.

LinuxMagic has been a leader in the Internet and ISP business for more than 20 years; there’s a reason we’re known as the number one Linux development house in the Pacific Northwest. Our work is based predominately in enterprise-grade mail and anti-spam solutions, with some web and software development sprinkled in. We make genuine care for our employees a number one priority, and come to work everyday with the goal of “making the world a better place, one keystroke at a time.”

If you have a caring, can-do attitude and are looking for great working and learning environment at a stable and yet forward-looking company with opportunities for advancement and self improvement (not to mention great benefits), then this is the job for you

**Job Description & Responsibilities**:

- Troubleshooting a variety of technical issues our valued customers may have with their Linux systems
- Providing reports and analysis of support issues for product improvement
- Keeping up-to-date on product knowledge
- Miscellaneous job-related duties as assigned, such as product testing and reporting, championing customer feature requests and working with other departments on product information updates
- Excellent communication skills, both written and verbal
- Good organizational and time management skills
- 1 year experience in setting up and maintaining Linux servers
- (Debian/Ubuntu experience preferred)
- Good troubleshooting and problem-solving skills
- 1 year of Bash or Perl scripting experience
- Familiar with fundamental networking concepts (DNS, DHCP, etc...)
- Familiar with databases (PostgreSQL preferred)
- Experience in configuring and troubleshooting mail services
- 1 year experience configuring Apache
- Experience in providing Tier 1 technical support

Interested applicants should send their resume and cover letter with

**Job Types**: Full-time, Permanent

**Salary**: $35,531.01-$65,875.25 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you currently residing in the Metro Vancuver Area?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

  • Linux and Product Support Specialist

    1 week ago

    Vancouver, Canada mThreat Technologies Inc. Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist

    1 month ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux and Product Support Specialist

    4 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Junior Linux

    4 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Junior Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a...

  • Linux & Product Support Specialist - Tier 1

    1 month ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    1 month ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    1 month ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    4 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Linux & Product Support Specialist - Tier 1

    4 weeks ago

    Vancouver, Canada LinuxMagic Full time

    We’re looking for a Linux & Product Support Specialist to join us at our Yaletown office. Here at LinuxMagic, we’re a group of penguin-loving people who love working in the field of Linux and Open Source solutions with a passion for resolving everyday and extraordinary business puzzles surrounding Internet technologies. LinuxMagic has been a leader in...

  • Junior Product Support Specialist

    4 weeks ago

    Vancouver, Canada mThreat Technologies Inc. Full time

    mThreat is looking for a Junior Product Support Specialist to join our team here at our Downtown Vancouver office. **About mThreat** mThreat is a threat intelligence company and part of the Wizard Group of Companies. While mThreat itself is new, the company is backed by over 20 years of technology and experience from its well-established parent company in...

  • Recruitment Specialist

    7 days ago

    Vancouver, Canada Recruitment Specialist Full time

    Scout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...

  • Recruitment Specialist

    7 days ago

    Vancouver, Canada Recruitment Specialist Full time

    Scout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...

  • Recruitment Specialist

    7 days ago

    Vancouver, Canada Recruitment Specialist Full time

    Scout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, BC, Canada Fortinet Full time

    Description Fortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs...

  • Customer Support

    2 weeks ago

    Vancouver, Canada Creator.co Full time

    Customer Support & Product Specialist Company: Creator Title: Customer Support & Product Specialist Status: Full-time, Hybrid Introducing Creator ( - renowned for our groundbreaking technology and meteoric rise within Vancouver's startup ecosystem, we're recognized as one of the world’s top influen

  • IT Support Specialist

    7 days ago

    Vancouver, Canada Sanctuary AI Full time

    **Your New Role and Team** Sanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated IT Support Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing maturation...

  • IT Support Specialist

    4 days ago

    Vancouver, Canada Sanctuary Cognitive Systems Corp. Full time

    Your New Role and TeamSanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated IT Support Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing maturation of...

  • IT Support Specialist

    4 days ago

    Vancouver, Canada Sanctuary Cognitive Systems Corp. Full time

    Your New Role and TeamSanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated IT Support Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing maturation of...

  • IT Support Specialist

    4 days ago

    Vancouver, Canada Sanctuary Cognitive Systems Corp. Full time

    Your New Role and TeamSanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a skilled and motivated IT Support Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing maturation of...

  • IT Support Specialist

    6 days ago

    Vancouver, Canada Next Level Games Full time

    Next Level Games is a wholly owned subsidiary of Nintendo Co., Ltd. We’ve been passionate about video game development for 20 years now, shipping award-winning games for fans across the world and still going strong. Some of our titles include Super Mario Strikers, Mario Strikers Charged, Punch-Out!!, Luigi’s Mansion: Dark Moon, Metroid Prime Federation...