Team Member

3 weeks ago

Ottawa, Canada A&W Food Services of Canada Inc. Full time

The team member ensures an excellent experience for their guests by exceeding expectations and taking, assembling, and serving orders accurately. The team member cares for their guests first before anything else, delighting them with friendly and caring service that creates loyalty. The team member also ensures the dining room is kept clean and presentable, and contributes to achieving A&W operating standards for the restaurant.

**You will excel and find happiness in this job if you**:

- **Appreciate exceptional customer service** - and knows what it takes to deliver this to every guest on every visit;
- **Love learning** - you’ll use online learning and hands-on training to know how to prepare perfect food to standard recipes or customized for guests;
- **Embrace change** - and get excited to implement new innovation from A&W;
- **Value flexibility** - this includes availability to work flexible hours like early mornings, evenings, weekends, nights, and/or holidays;
- **Love working in a team** - and together as partners to get the job done in a dynamic fast food environment.

**Qualifications**

**Abilities**:

- Excellent guest service
- Working as a team
- Multi-tasking
- Basic mathematical skills
- Effective communication skills

**Working Conditions**:

- Working in a fast-paced environment
- Working in a diverse environment with many different personalities and attitudes
- Working together as partners, as a cohesive unit with co-workers
- Working with hot products and equipment
- Working with cleaning materials and chemicals
- Working in a noisy environment
- Working with sharp objects (knives, slicers, etc.)
- Use of portable or step ladder may be required

**Physical Requirements**:

- This position requires the employee to stand for an extended period of time (up to 8 hours)
- Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
- Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
- Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
- Maintaining good personal hygiene and appropriate uniform
- Having the capacity to handle stressful situations

**Why work at A&W?**
- We pride ourselves in using real, naturally-sourced, and delicious ingredients in everything we serve.
- We’re all about doing the right thing, even if it’s not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ, and the communities we call home, we’re always striving to take the high road, no matter how challenging it gets.
- We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
- You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
- We pay a competitive wage.
- As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work.

**Job Types**: Full-time, Part-time

Pay: From $16.55 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Work Location: In person

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