Chiropractic/physiotherapy Assistant

**Job description**

Beaumont Wellness Centre is a busy clinic providing chiropractic, physiotherapy, acupuncture, massage therapy, naturopathy and psychology. We are looking for a part time assistant to join our growing team. Flexibility is a must and must open availability.

**HOURS**:
**Tuesday: 12:00 - CLOSE (roughly 8PM)**

**Wednesday: 11:00 AM - 6:00 PM**

**Thursday: 12:00 - CLOSE**

This position is required to start in the next couple of weeks and is based in Beaumont, Alberta.

**Responsibilities**:

- Hands on assisting Physiotherapists/Chiropractors with patients.
- Introduce yourself to new patients in the waiting room.
- Provide paper work for new patients and explain to them what needs to be filled out/and how.
- Provide reoccurring patients SOAP notes and make sure they are brought back in a timely manner. Explain to them how to fill them out and why we are asking them to fill it out each visit.
- If patients are waiting up front for over 20 minutes, ensure you let the Doctor know ASAP.
- If a patient misses their appointment - call them within 15 minutes and ask them if they would like to book another day that would be suitable for them.
- Manage your patients - ensure they are all coming off therapies at different times so the front end does not get congested.
- File away all Chiropractic files/Soap notes during the day and before the end of your shift.
- Communicate with front desk as to what services were done on each patient.
- When the 2nd phone line rings and front desk is busy with patients or on the phone, answer it and book people in on the 2nd
- Restock bathroom during the day - ensure it is clean and restocked throughout the day.
- **Before lunch break and at the end of your shift**:

- File away patient files
- Before the end of your shift, empty all garbage’s, wipe all of the DCP beds down and tidy up room, wipe chiropractic tables and tidy room, put all lasers away and tidy up room. Take garbage bags to garbage bin in back before end of shift.
- Especially during winter months, ensuring the front reception area stays clean and tidy. (Sweep and mop floors as needed - sometimes several times a day if muddy.)
- Maintaining a positive and professional attitude at all times with patients, providers and other staff members.
- Greeting and assisting all incoming patients to ensure positive experience
- Accurately completing data entry of patient information with a strong attention to detail
- Facilitating training and the onboarding of new employees
- Ensuring the clinic is clean and organized
- Managing patient records, ensuring that they are filed appropriately
- Maintaining strict confidentiality with all patient records

**Chiropractic Assistants are to wear black SCRUBS. Running shoes or flat shoes (no boots or UGS are permitted).**

**Required Experience**:

- Medical Office Assistant diploma is a must
- Previous clinic experience is an asset
- Strong computer skills
- Exceptional communication skills, attention to detail and a positive, customer service attitude is essential
- Flexibility in scheduling is required

**Job Type**: Part-time

**Salary**: $17.00-$20.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evenings
- Morning shift

Application question(s):

- Do you currently live in Beaumont?

Work Location: One location