Full Time Store Manager

24 hours ago


Burnaby, Canada The Mega Hair Group Inc. Full time

_Zennkai Salon & Eccotique Salon/Spa located in Metropolis at Metrotown is looking for an experienced & sales driven leader that wants to succeed in a high level service and guest care focused salon and spa environment._
- Lead & develop your team to deliver excellent guest service, meet operational standards, and achieve sales targets on a daily, monthly & yearly basis. You will work closely with our Head Office team to ensure all necessary support & training needed to build a high preforming team & reach business goals._

**_Responsibilities_**
- **Sales & Profit Management**:_
- _Drive sales results on a daily basis._
- _Be personally implicated during strong activity periods on sales floor. You will be required to make sell personally & make product/service recommendations._
- _Follow and keep up to date in the beauty & hair market._
- _Update team on NEW trends & change in demand._
- _Minimize shrinkage & control overhead costs._
- _Be a role model for great customer service._
- _Be in the know of total Salon/Spa regular guest profiles._
- _Provide feedback to Head Office team on specific demand or requirements of guests in order to improve service & product requests._
- **Team Management**:_
- _Participate in recruitment process._
- _Ensure new staff are well integrated & training plan is well followed._
- _Validate new staff performance personally._
- _Provide timely review of each staff member twice a year & lead regular individual reviews._
- _Define objectives & training plans for entire team. Put developed plans into place._
- _Inform & animate the team with sales roster briefing everyday._
- _Remain on the floor consistently to ensure team productivity._
- _Maximize team morale for best performance._
- _Minimize absenteeism rate._

**Visual Merchandising**:

- _Ensure accurate setup & display of store merchandising._
- _Work hand in hand with Head Office team to ensure optimum displays._
- _Complete regular maintenance of shelves & displays. Report any critical issues to retail operation lead._
- **Stock Management**:_
- _Ensure team's understanding of stock management requirements._
- _Collaborate with Head Office to ensure targeted level of stock on hand as well as correct stock quality._
- _Provide timely feedback on backorders & any product requests._
- _Establish plans against theft & put them into action._
- _Organize inventory & follow up on gaps or missing items in stock._
- **Compliance Policy Management**:_
- _Ensure full understanding of audit process & follow through with requirements._
- _Respect corporate policies & procedures._

**_Growth & Development_**
- The Megahair Family believes and is passionate about growth and development. We want all staff to know that they can have a fulfilling and exciting career with us. Therefore, classes are made available to you and it is our expectation that you participate._
- We are inspired to care for people using a balance of compassion and creativity & are committed to delivering our art form through knowledge and integrity._
- **Feeling inspired? Is working at Eccotique or Zennkai something you would love? Send us your resume**_
- **We look forward to hearing from you**_
- **For more information visit us at**:_

**Salary**: From $40,000.00 per year

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift

**Experience**:

- Salon/Spa: 1 year (preferred)
- Retail Management: 1 year (preferred)

Work Location: One location


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