IT Manager

**Exciting Career Opportunity**

**IT Manager**
**Closing Date: May 25, 2023**

Under the direction of the Director of Administration, this role is responsible for overseeing IT support services for the Sipekne’katik owned work locations including the LSK School. This includes troubleshooting issues as they arise and implementing new IT initiatives. This position also supervises, mentors and coaches IT support staff.

**Responsibilities**:

- Supervise and mentor IT staff (currently 2-3 staff).
- Trouble shoot computer/network issues as reported by users (repairs/replacements).
- Deal with escalated issues that IT support staff are unable to resolve.
- Triage and prioritize IT requests and work orders.
- Communicate, where necessary, with Band staff regarding networking issues and concerns.
- Maintain logs of repairs as well as maintenance schedules.
- Oversee band’s unified communication telephone system.
- Monitor web and database access by users to ensure proper protocol is being maintained.
- Assist with website enhancements and maintenance (web steering committee).
- Oversee the computer/phone set up for new employees with applicable accounts, passwords and technology (e.g. printers, laptops, phones, network infrastructure).
- Administer cell phone program including cell phone replacement.
- Oversee technology replacement schedules and upgrading as well as identify computer or network equipment shortages.
- Identify and implement the systems and processes needed to protect the band’s network, users’ communication, and data security needs.
- Maintain an equipment inventory for all departments that includes serial numbers and model.
- Keep informed of current technology trends and development that includes researching options for technology prior to recommending purchases as outlined in Financial Guidelines and Policies.
- Implement and install new technology systems.
- Assist with external IT Gap Analysis and recommendations for enhancements.
- Educate staff on internal software and hardware usage when needed (e.g. use of new site
- Manage computer recycling program for school.
- Assist with radio station technical functions and tower maintenance.
- Other related duties as determined by Senior Management.

**Qualifications**:

- Completion of a certificate, diploma, or degree in computers, network administration or equivalent.
- A minimum of five (5) years related experience along with supervisory or leadership experience.
- An equivalent combination of experience and education will be given consideration.
- Excellent organizational and time management skills
- Analytical and problem-solving skills.
- Strong verbal presentation and written communication skills
- This position requires strict adherence to privacy and confidentiality.
- Must have a valid driver’s license & reliable vehicle with automobile insurance.
- Must submit a satisfactory criminal records check. Having a criminal record is not necessarily a determinate factor.

**Benefits**

Salary to commence based on qualifications and experience. This position comes with a variety of benefits including health, dental, disability and life insurances, employee & family assistance program and employer pension plan.

Human Resource Manager

Or

Mail/drop off: 522 Church Street, Indian Brook, NS B0N 1H0
- We are an equal opportunity employer; however, qualified Aboriginal applicants will be given priority _
- in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights _
- positions come with mandatory employee benefits. **Only those applicants who qualify for an **_

**_interview will be contacted. _**

**Salary**: $40.70-$53.88 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Indian Brook 14, NS B0N 2H0: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Information Technology: 5 years (preferred)

Work Location: In person

Application deadline: 2023-05-25