Golf Operations Manager

3 weeks ago

Invermere, Canada Stone Creek Resorts Full time

Stone Creek Resorts Inc. is a world-class Golf Resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, _SERVICE BEYOND_, sets us apart from our competitors.

Eagle Ranch Resort, the foremost luxury destination in Invermere, sets the standard for refinement, boasting breathtaking vistas of the Columbia River and the Purcell Mountains. At the heart of the resort lies Eagle Ranch's Golf Course, a par 72 masterpiece designed to challenge and inspire golf enthusiasts of all skill levels. Beyond the greens, guests can relax in luxurious accommodations at Headwaters Lodge featuring twenty upscale guest rooms and four 4000 square-foot private residences. Compliment your time at Eagle Ranch by dining at Rustica Steakhouse and Traders Lounge.

**Responsibilities**:

- Position reports to General Manager.
- Oversee all facets of the Golf Shop, Golf Operations, and Golf Tournaments.
- Continuously strive for operational improvement, ensuring the delivery of the highest level of service to employees and guests.
- Review and potentially revise Golf Operation policies, and procedures.
- Monitor and manage inventory levels for Golf Operations.
- Develop and manage the annual golf operation budget..
- Ensure the golf operation aligns with all club financial guidelines, encompassing purchasing, inventory management, payroll, and fee schedules.
- Participate in monthly (P&L) statements for golf operations, offering explanations on variances and providing insightful forecasting.
- Gather comprehensive data on rounds, inventory, sales, cost of goods sold, labour, profit/loss analysis, and margin evaluations, submitting reports as requested.
- Oversee the purchasing, sales, and merchandising of all golf shop hard and soft goods.
- Ensure accurate monthly inventory counts are conducted and maintained.
- Plan and execute golf tournaments.
- Oversee ordering and returning staff uniform pieces.
- Attend trade shows and engage in partner programs to stay informed and up to date on current trends and products in the industry.
- Recruit, train, and mentor Golf Operations employees to deliver exceptional guest service.
- Supervise and manage the scheduling of all golf department employees.
- Implement changes to working practices when necessary, ensuring safety and compliance with legislation.
- Stay current with golf technology, pursue continuous education through the PGA of Canada.

**Qualifications**:

- A minimum of 3 years' experience in similar role.
- In good standing with PGA of Canada.
- A minimum of 1 year experience managing retail sales operation.
- Strong leadership and organizational skills.

Why Stone Creek Resorts:

- Our people experience working at a world-class golf resort.
- We care about our team's Success.
- Discounted Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop.
- Benefits Plan - Health & Wellness spending account, Group Life Insurance, RRSP Matching Plan (4%).
- We offer a diverse and engaging work environment.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.

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