24-035 Regional Support Supervisor: Edmonton Ift

3 weeks ago

Edmonton, Canada Associated Ambulance & Services (Whitecourt) Ltd Full time

With over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest EMS service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend your career in EMS, please join our Associated Ambulance Team.

We Are Here For Life

We are currently seeking 1 (one) Regional Support Supervisor for the Edmonton IFT Project. Reporting to the Operations Manager, the Regional Support Supervisor will be accountable for the day to day resource management of all frontline employees, vehicles and systems to ensure the safe, effective, and professional delivery of EMS service in their dedicated regions.

This is a permanent full time position working a five (5) day per week rotation of Monday to Friday with varied start times and a possibility of working weekends as required. Expected Start Date of the role is approximately May 1st, 2024. This position will work out of Edmonton Fleet and eventully from the Acheson location, there may also be additional travel within the zones that Associated Ambulance services.

Job Duties

Managing and supervising the daily activities of assigned PCP's and EMR's
Organizing, delegating and monitoring work processes in accordance with Employment Standards and Company Policies.

Making decisions and resolving operational dispatch and resource (equipment, vehicle and personnel) challenges and problems
Lead, motivate and mentor employees through continuous support, empowerment, and accountability
Monitor and evaluate operational systems and processes to ensure that safe, high quality and cost-effective service provision is maintained
Completion of and submission of required statistics and reports
Employee management through effective use of evaluation, coaching and progressive discipline techniques
Real-time scheduling to ensure availability of required resources
Maintaining a safe and healthy work environment and workplace
Develop and maintain effective interagency/interdepartmental relationships and partnerships
Project work as assigned

**Qualifications**:
Current, unrestricted registration with the Alberta College of Paramedics (ACoP)
Minimum 3-5 years experience as a front line paramedicine practitioner, within a BLS or ALS system
Supervisory and/or leadership experience from the front lines will be considered an asset
Displays the fundamentals of our core values and "just" culture
Committed to being a positive role model and mentor
Demonstrated abilities to use the Microsoft Office software platform including Teams
Critical thinking capabilities
Knowledge of provincial regulations, collective bargaining agreements and company policies to make informed decisions
Exhibits the understanding and ability to use knowledge of provincial, regional and local Systems Status Management and deployment matrix to make resource management decisions
Ability to work collaboratively with mínimal supervision
Must provide (VSC) Vulnerable Sector Check within last 3 months

Additional Perks

Fully comprehensive Health & Dental benefit package
Bountiful taxable spending account

Sick/Personal Days
RRSP-DPSP matching program

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