Veterinary Receptionist

Are you passionate about animals and eager to contribute to their well-being? We are seeking a dedicated and enthusiastic Receptionist to join our team.

About Us:
RainTree Veterinary Hospital is a busy 2.5 vet, privately owned, small animal veterinary hospital located in Comox, British Columbia. We are committed to providing the highest quality care for pets and supporting their owners throughout their journey. Our team of skilled veterinarians and caring staff work together to create a welcoming and compassionate environment for both our furry patients and their human companions.

Description:
As the first point of contact for our valued clients, you will play a crucial role in ensuring exceptional customer service and smooth operations within our hospital.

Job Responsibilities include (but are not limited to):

- Greet and assist clients with the check-in and check-out process during their visit.
- Schedule appointments and manage the appointment calendar efficiently.
- Providing clients assistance over the phone.
- Assisting clients who are in stressful situations due to pet health issues.
- Communicating clearly with the Veterinarians and support staff.
- Maintaining patient medical records.
- Helping to keep the hospital clean, organized and inviting.

Qualifications:

- Previous experience in customer service or receptionist roles (required).
- Excellent interpersonal and communication skills.
- Compassionate and patient attitude towards animals and their owners.
- Strong organizational abilities and attention to detail.
- Proficient computer skills and familiarity with office software.
- Ability to multitask and remain composed in a fast-paced environment.
- Genuine passion for animals and their well-being.
- Knowledge of Avimark Veterinary Software is preferred (preferred).

**Benefits**:

- Competitive salary based on experience.
- Extended Health Benefits in the form of a Health Spending Account (HSA).
- Discounts on veterinary products and services for your own pets.
- Continuing Education Allowance
- Supportive and collaborative team environment

Schedule:

- Day Shift (830am-530pm)
- Some Saturdays required (830am-1230pm)
- Flexibility to work extended hours when needed.
- Closed Holidays

Join us in making a positive impact on the lives of Comox Valley pets and their owners. Your role as a Receptionist at RainTree Veterinary Hospital will be instrumental in providing exceptional care and service. If you are a motivated individual who values the bond between humans and animals and wants to be a part of a dedicated veterinary team, we encourage you to apply.

We look forward to welcoming you to our team

**Job Types**: Part-time, Permanent
Part-time hours: 16-32 per week

**Salary**: $19.00-$20.00 per hour

Expected hours: 16 - 32 per week

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Comox, BC V9M 3M9: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Day Shift (required)

Work Location: In person