![TBS Collision](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
**About us**
TBS Collision is a small business in Prince Albert, SK S6V 7L8. We are professional, agile, and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
**Job Overview**:
**Duties**:
- Answer incoming customer calls professionally and provide accurate information
- Assist customers with repair appointments and insurance claim process.
- Resolve customer complaints and issues promptly to ensure customer satisfaction
- Utilize phone etiquette skills to communicate effectively with consumers
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions
**Requirements**:
- Proven experience in customer service or a related field
- Excellent communication skills with the ability to interact with diverse customers
- Proficiency in data entry and updating existing programs.
- Strong analytical skills to understand customer requirements and provide suitable solutions
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Experience with upselling techniques is a plus
- Proficient in data entry and maintaining accurate records
Join our team as a Customer Service Representative and embark on a rewarding career where you can showcase your customer service skills while contributing to our company's success.
Pay: $17.00-$20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
Work Location: In person
Expected start date: 2024-07-01
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