Warehouse Operations Supervisor

4 weeks ago

Mississauga, Canada Kuehne+Nagel Full time

We are looking for a Warehouse Operations Supervisor for our Contract Logistics division/office based in Mississauga.
- ** Your Role **:The Warehouse Supervisor is responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management.
- ** Your Responsibilities**:

- Help plan for new customer implementations;
- Participate in conference calls and meetings. Demonstrate tact and diplomacy when communicating directly with customer representatives;
- Balance overtime / agency use.
- Maintain Time and Attendance system for agency and full time staff (Kronos) on a daily basis following procedures.
- Deal with performance issues and consult with HR / Management guidance for complex issues;
- Follow programmes implemented to ensure the efficient and cost-effective operation and use of the facility;
- Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner;
- Keep teams up to date with daily operational issues, priorities, etc.;
- Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property;
- In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available.
- Other duties as may be assigned.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Your Skills and Experiences**:

- 3+ years experience in Contract Logistics / 3PL / Distribution Centre / Warehouse environment
- 2+ years leadership / management experience with 10-15+ direct reports
- Managerial / direct experience with distribution centre processes required (receiving, picking, packing, shipping, returns, value added processing and sub-assembly);
- Knowledge of Quality Management Systems and company production systems required (document control, 5S, Lean or Six Sigma tools)
- Diploma/Degree in International Business, Transportation, Logistics, or a related field
- Certification(s) in applicable material handling equipment is considered an asset.
- Experience in a pharmaceutical distribution centre is considered an asset.

**Good Reasons to Join **:We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Kuehne+Nagel’s general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.
- **About Kuehne+Nagel***

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

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