Business Systems Analyst

1 month ago

Toronto, Canada CAAT Pension Plan Full time

**Business Systems Analyst**

**We believe that everyone has the right to a rewarding career with an organization that values and invests in your growth.**

Are you looking for an energetic, high-performance culture that’s truly one of a kind?

How would you like to work in a fun, high-performance culture that’s truly one of a kind - on a team that appreciates your ideas, helps our members retire with confidence and makes Canada better, all at the same time?

If that sounds like your thing - and you’re an outstanding **Business Systems Analyst** - let’s talk

We’re CAAT Pension Plan, and we’re growing. We innovate defined benefit (DB) pension plans. What are they? Unlike other pension plans, they specifically define the lifetime benefits our members will receive in retirement. This means that once they retire, our members know exactly what they’re getting every month
- for life As a socially conscious company, we’re passionate about helping more Canadians retire with greater financial security and peace of mind.

This position is integral to the success of the **Enterprise Automation** team, and to CAAT’s guiding mission and growth strategy.

Reporting to Manager, Enterprise Automation, you will provide primary business systems analysis support for the development and operation of CAAT’s process automation framework. You will work very closely with business stakeholders to provide automation solutions using modern tools and technologies, map operational processes, identify, and capture requirements and develop solutions in an Agile environment to ensure automated solutions accurately reflect business needs. Act as a key point of contact for business SMEs in the Next Generation Optimization (NGO) initiative, optimizing processes, while ensuring business requirements are effectively addressed

**We are looking for someone with**:

- A university degree or college diploma in computer science or related field.
- Two (2) years of experience in Business Process Analysis, specifically business process engineering, workflows, optimization, and automation.
- Excellent communication skills - be able to explain the technical aspects to business teams and relevant stakeholders.
- Excellent organizational skills with the ability to multi-task and deal with shifting priorities.
- Ability to go above-and-beyond to deliver new ideas and initiatives and solve business and technical problems proactively.

**Once here you will**:

- Work with business stakeholders to scope potential processes for automation.
- Work with business stakeholders to understand the productivity impact of the automation and calculate financial impact and return on investment.
- Oversee current state process definitions, recommend process re-engineering using business process automation, along with use case generation.
- Actively participate in ideation sessions to generate and implement continuous process improvements.
- Create and maintain solution documents and other supporting documentation such as technical designs, release notes, operational, and maintenance run books.
- Create and maintain accurate and current technical documentation including but not limited to ARD (Automation Requirements Document), ASDD (Automation Solution Design Document).

**What will CAAT offer you?**
- Financial Wellness: We provide a defined benefit (DB) pension plan (no big surprise here).
- Physical Wellness: We provide a very competitive and comprehensive extended health and dental benefits including life insurance.
- Mental Well-Being: We provide an array of wellness programs including extended mental health benefits. We also offer generous paid time off to promote rest and relaxation.
- On-site gym and shower facilities; meditation/prayer room and cool collaboration spaces including electronic sit/stand desks.
- Hybrid work arrangements for eligible employees and a collegial work environment.
- Opportunities to connect with senior leadership in a variety of informal settings for discussions, sharing, and mutual learning.
- We invest in our people and enthusiastically support your career development goals, regardless of your role, with access to tuition aid and learning opportunities like our ground-breaking CAAT Academy.
- We are conveniently located at the Eaton Centre in downtown Toronto, next to Queen subway station, with ready access to multiple TTC routes, GO Transit, and the PATH from Union Station.

The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do. All employees are guided by our Mission, Values, and Code of Conduct.
- CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for _

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M5G 2L7

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