Sales Operations Manager/responsable Des

2 weeks ago

SalaberrydeValleyfield, Canada La Cie Canada Tire Full time

About Us: Canada Supply & Tire has played a major role in shaping Canada’s tire industry for 95 years. Founded by Louis Wiseman in 1928, the Company is presently lead by the third and fourth generations who share the same love for the tire business and a dedication to their employees, suppliers and customers.

While Canada Tire began its life as a company that specialized in retail tire sales, it has grown to become a unique tire distributor with thousands of customers, both large and small.

Canada Tire never deviates from its core mission: providing unique tire brands and solutions that maximize profitability for our customers.

As the Sales Operations Manager you will play a crucial role in the sales organization of Canada Tire. This position is primarily focused on optimizing the efficiency and effectiveness of the sales process, as well as the flow of information to the team to enable informed efficient decision making.

Key responsibilities and aspects of this role include:

- **Sales Planning**: You will be responsible for working with the Director of Sales and regional team leaders to develop and implement sales strategies and plans to meet the company's targets. This might involve setting tactical sales goals, identifying target markets, and evaluating the best strategies for growth.
- **Process Optimization**: Critical to this role is streamlining and enhancing sales processes. This includes identifying bottlenecks in processes, implementing new technologies or systems to improve efficiency, and ensuring that sales operations run smoothly through supporting the sales cycle.
- **Data Analysis and Reporting**: Be responsible for data analysis to support the tracking of sales performance and generate insights. You will be responsible for monitoring key performance indicators (KPIs), analyzing sales data, and preparing reports and feedback for the Director of Sales and management team that aid in decision-making.
- **Technology Management**: Managing customer relationship management (CRM) system and ensuring that the sales team is effectively utilizing technology is another key aspect. This can include contributing to the training and development of the sales team, ensuring that team members have the necessary skills and knowledge to effectively work within the system and perform their duties.
- **Collaboration and Communication**: Within this role, you will often act as a bridge between the sales team and other departments, such as marketing, finance, customer service and operations, to ensure alignment of objectives and open follow up items.
- **Forecasting and Budgeting**: There will be opportunity to be involved with and support the sales forecasting and budgeting process with analysis and data driven insights. This includes the tracking of key metrics and ensuring that our sales team operates within the provided allowance set by Canada Tire.

**Qualifications**:

- Bachelor's degree in Business Administration, Sales, and/or experience in a related field.
- Proven experience, preferably in the wholesale distribution industry with a focus on tires/automotive.
- Strong leadership, communication, and negotiation skills.
- French and English bilingual required.
- Proficiency in sales software, CRM tools, and data analysis.

**We Offer**:

- Competitive salary and compensation package
- Profit sharing and RRSP programs
- Full-time, flexible hours - hybrid work environment
- Paid Personal days
- Branded merchandise and clothing
- Robust group insurance program
- Telemedicine health program through Telus Virtual Care
- Preferred banking program with BMO
- Employee Assistance Program
- Use of laptop and cell phone
- Discounts on tire and accessory purchases
- Future career opportunities, we are growing
- ___________________________________

À propos de nous : Canada Supply & Tire joue un rôle majeur dans le façonnement de l'industrie du pneu au Canada depuis 95 ans. Fondée par Louis Wiseman en 1928, l'entreprise est aujourd'hui dirigée par les troisième et quatrième générations qui partagent le même amour pour l'industrie du pneu et le même dévouement envers leurs employés, leurs fournisseurs et leurs clients.

À ses débuts, Canada Tire était une entreprise spécialisée dans la vente de pneus au détail, mais elle est devenue un distributeur de pneus unique en son genre, qui compte des milliers de clients, grands et petits.

Canada Tire ne dévie jamais de sa mission principale : fournir des marques de pneus uniques et des solutions qui maximisent la rentabilité pour nos clients.

En tant que directeur des opérations commerciales, vous jouerez un rôle crucial dans l'organisation des ventes chez Canada Tire. Ce poste est principalement axé sur l'optimisation de l'efficience et de l'efficacité du processus de vente, ainsi que sur la circulation de l'information au sein de l'équipe afin de permettre une prise de décision éclairée et efficace.

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