![Marchand Electrical Co Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service, Electrical Counter
2 weeks ago
**Customer Service Representative - Electrical Counter**
- **Responsibilities**:_
- Greet clients as they enter the store and assist them with their needs.
- Verify the accuracy of orders from customers.
- Ensure that customers are satisfied with order taking, product, pricing, deliveries, and overall service.
- Develop and maintain positive customer relationships.
- Maintain a strong knowledge base of electrical products.
- Sources materials for customers when currently not in stock.
- Respond professionally to all product returns.
- Respond to requests for order changes.
- Maintain product displays.
- **Requirements**:_
- Strong communications skills.
- Can work independently, and as part of a team.
- Strong problem-solving skills.
- Can work well in a busy and fast paced environment.
- Minimum of 1 year experience in a customer service-oriented position.
- Computer literacy (Microsoft Outlook, Word, Excel.)
- Fluent in English and French.
- Knowledge in electronic and/or electrical products is viewed as an asset.
- **What We Offer**:_
- A friendly, team-oriented work environment.
- Positive work-life balance.
- Competitive wages.
- Monday to Friday schedule.
- Medical/ Dental benefits package.
- Ongoing training to keep staff up to date on products.
- Room for advancement within the company.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Support & Client Services Occupations: 1 year (preferred)
Work Location: In person
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