Referrals Coordinator

3 months ago


Mississauga, Canada CloudMD Software & Services Inc - CAN Full time

**Who We Are**

Are you looking to further develop your career in the Healthcare industry with one of North America's innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing compassionate, quality care or services to those in need, then a career with CloudMD might be what you are looking for

CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care. By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient's healthcare journey and provides better access to care and improved outcomes. Through CloudMD's proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).

**Who You'll Work With**

As part of our growing team of rehabilitation, disability management, and administrative healthcare professionals, the Referrals Coordinator will be reporting directly to the Referrals Coordination Team Lead.

**What You'll Be Doing**
- Fostering a strong client relationship by providing excellent customer service
- Assisting in the service development and service expansion as it relates to Disability Management
- Providing clients with quality service delivery
- Assisting with initial set up and implementing process for new clients
- Preparing and distributing Kits/Forms as required
- Organizing all outgoing letters and documentation to clinics, clients, claimants
- Generating and maintaining accurate Database information
- Invoicing and accurate tracking of invoices and billing reports
- Reviewing all incoming documentation for accuracy
- Providing administrative support to the Disability Management team

**What You Need to Be Successful**
- 1 year of medical office administration or related experience
- High school diploma required

**What You Need to Stand Out**
- College Diploma or certification in medical office administration or related field is considered an asset
- Strong communication skills, both written and verbal.
- Strong organizational, analytical, and interpersonal skills.
- Ability to work independently and respond to multiple changing demands and deadlines with demonstrated ability to work under pressure of competing demands.

CloudMD is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us. For this reason, final applicants will be asked to undergo a background check.


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