F&b Manager

3 weeks ago

Ottawa, Canada Arc The. Hotel Full time

**JOB TYPE**:F/T**

**REPORTING** TO: General Manager**

**JOB DESCRIPTION**:
The incumbent is responsible for all F&B and Banquets outlets by achieving objectives for sales, profitability and return on investment and maintaining standards.

**DUTIES & RESPONSIBILITIES**:

- To provide leadership and guidance to the hotels food and beverage team in achieving their goals and objectives;
- To ensure that all “Standards of Operations” are known and followed in all outlets;
- Monitor cleanliness and maintenance of food and beverage operations;
- Maintain close liaison with the Front Desk, and Sales departments, as well as oversee the operations of the, Catering Department.
- Maintain all costs as per budgeted levels, and high standards of guest service;
- Prepare forecasts and budgets for all food and beverage departments;
- Ensure there is necessary stock to maintain the day-to-day operation of all outlets (cutlery, linen, etc.);
- Conducts weekly/monthly inventories of the F&B supplies.
- Conducts continuing review of F&B facilities, equipment and supplies, ensures scheduling of preventative maintenance, service and repairs as necessary
- Orders/purchases goods, supplies or equipment in accordance with established guidelines and in accordance with anticipated needs
- Recommends, plans/implements local advertising, promotion and market research activities, new products, presentations, recipes or pricing for sales improvement
- Recruits, trains, supports & coaches staff to create a productive, efficient and motivated team.
- The implementation and ongoing improvements of staff by running training programs;
- Set up and monitor staff incentive programs;
- Monitors level of service to all customers to ensure consistency with established standards and good judgment
- Set up and execute Food & Beverage promotions and programs as warranted;
- Develops/implements contingency plans which minimize vulnerabilities and optimize opportunities
- Ensure adherence to Holiday Inn brand standards.
- Increase market share.
- Strong sense of involvement in the community.
- Ensures 100% Guest satisfaction.
- Implement & maintain all company policies & procedures.
- Oversees day-to-day F&B operations.
- Participate in the Manager on Duty program;
- Additional duties as may be assigned from time to time by the General Manager.

**MINIMUM QUALIFICATIONS AND SKILLS**:

- Minimum 3-5 years Food & Beverage management experience within hospitality industry.
- Ability to deal with all levels of management & staff in a professional manner.
- Background in the development & control of F&B operating budgets.
- Proficiency/familiarity with computerized systems.
- Ability to work within deadlines.
- Hands on management style is a must.

**WORKING CONDITIONS**:

- Some heavy lifting required.
- Standing for long periods of time.

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