Solution Specialist, Sports
5 days ago
Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. At Ross Video, we are Living Live We are at the cutting edge of Live Video production, powering much of the world’s most compelling Live Events with our High Impact/High Efficiency Solutions.
**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.
**What the job is all about**:
- Participate and contribute to sales opportunities driven by the Sports & Live Events team
- Interact frequently with diverse stakeholder groups including technical support, engineering and the sales & marketing team to ensure customer expectations are met
- Prioritize and troubleshoot technical and workflow issues reported by customers in conjunction with the technical support helpdesk
- Scope and recommend technical solutions that address customer requirements and that optimize value for both the customer and Ross Video
- Proactively test workflows, while updating and maintaining internal documentation in an organized manner
- Offer in-field support for customers and business partners during product presentations, demos, and training events
**Who you are**:
- Diploma/Degree in Broadcasting Technology, Digital Media or a related program (Industry experience will be considered in the absence of formal education)
- A foundational understanding of broadcast standards, post-production tools, pro video software suites (e.g. Adobe Creative Suite), non-linear editing, and motion graphics
- Excellent communication and presentation skills
- Determined and creative problem-solver
- Deadline driven and attentive to detail
- Valid passport and willingness to travel, as required
**Bonus Points if you have the following**:
- Existing knowledge of Ross Video products
- Experience in live production environments (Sports, News, Corporate, Live Events)
- Experience with broadcast and professional video software and hardware
- Knowledge of industry standard protocols, connectors, and terminations.
- Exposure to Object Oriented Programming languages
**Equity, Diversity & Inclusion**
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
**Mandatory Covid-19 Vaccination Policy**
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.
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