Clinic Coordinator

3 weeks ago

Hamilton, Canada Good Shepherd Centres Full time

**CLINIC COORDINATOR**

**Full-Time**

Good Shepherd is seeking to fill multiple positions with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping you community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive equal and authentic workplace.

**Who We Are**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Shelter Health Netowrk partnership.

**Culture and Values**

We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.

At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. Good Shepherd is committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

**_ Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**

**How You Will Make an Impact**
- Maintain database and hard copy information on all clinic users
- Assist with OHIP billings for physicians, as needed
- Manage referrals to specialists, as requested by the health care providers
- Maintaining adequate medical and office supplies for the facility in addition to maintenance and IT requests as required
- Maintain confidentiality with regards to clients/staff and Centre's records
- Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

**What You'll Bring to Our Team**
- Completion of a Medical Office Administration or related program and 3 years experience with experience in medical terminology and abbreviations
- Proven ability and experience in interacting with health care professionals and advanced understanding of the Hamilton health care system
- Experience in registration, documentation, and scheduling in a medical environment
- Proven ability in working with patients who experience barriers to accessing health care
- Fluency in a 2nd language is an asset
- CPR certification or willingness to be certified is required
- Valid G license required
- Excellent interpersonal and conflict resolution skills
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

**HOURS**: Tuesday
- Saturday - 2 weeks of days, 2 weeks of afternoons, 2 weeks of overnights

**What We Offer**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:

- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING **atmosphere
- Make a difference and provide **HOPE**:

- Extended Health Benefits
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

INDSJ1

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