Branch Operations Assistant

3 weeks ago

Montréal, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Branch Operations Assistant | Adjoint(e), Opérations de succursale

**What is the opportunity?**

RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees. This opportunity is a contract position with full-time hours from May 2023 to September 2024.

**What will you do?**
- Answer the telephone and greet clients in an open, friendly manner
- Provide attentive and accurate service to clients and respond to their needs
- Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Managers when needed
- Prepare cheques and daily bank deposits
- Deal with incoming and outgoing funds
- Process account opening and any related account documentation
- Support the advisory teams in general administrative duties in the management of client accounts
- Perform other duties and responsibilities as required

**What do you need to succeed?**

**Must-have**
- Exceptional client servicing skills
- A professional approach to all situations to create a positive working environment
- Strong written and verbal communication skills in French
- Ability to complete duties independently seeking out own answers and solutions
- Meticulous attention to detail and strong organizational skills

**Nice-to-have**
- Two years of relevant experience in the financial services industry

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Variety of assignments
- A strong and diverse team
- Management that supports your work and progression

**Job Summary**

**Address**:
TROIS-RIVIÈRES, Quebec, Canada

**City**:
CAN-QC-TROIS-RIVIÈRES

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-03-31

**Application Deadline**:
2023-04-17

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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