Warehouse Team Lead

7 months ago

Nisku, Canada CANADA CARTAGE Full time

**Why you’ll love Canada Cartage**

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

**Position Summary**

The Warehouse Team Lead Iis responsible for achieving the prescribed company objectives for safety, efficiency, quality, inventory accuracy and customer service. Particular emphasis is placed on the guidance of warehouse team members and working according to operational action plans specific to receiving, warehousing and shipping product in a manner consistent with company service and cost objectives.

**Location: 1535 39th Avenue, Nisku, Alberta**

**Schedule: Wednesday 3:00pm - 11:pm; Thursday & Friday 1:00pm - 11:00pm and Saturday 10:00am - 10:00pm**

**What you will do**
- Monitor Employees including performance, conduct, and work quality
- Ensure On-Time Shipping/Receiving, with valid documentation
- Assist in inventory management
- Assist in freight booking and dock planning
- Oversee safety, security and housekeeping
- Meet customer service expectations
- Processing all receipts and orders within contract service level agreements for timing, quality and accuracy.
- Must be able to lead staff to meet customer demands and company objectives
- Must have proven analytical and problem solving skills
- Daily sttus update reports are sent to ensure all departments and management have visibility
- Work area is kept clean and organized at all times
- Ensure all team mebers are properly trained (safety policy standards, customer-specific picking & packing prcesses)
- Utilize the WMS system to print paperwork for inbound / outbound loads
- Primary contract with all drivers arriving on-site
- Troubleshoot allocation or other WMS system issues with support from Supervisor or other Team lead
- Audit performance of team members and review with management, including regular spot checks througout each shift
- Work with other team leads and customer service to understand schedule and volumes
- Work with management to maintain and understand the plan for each shift
- Ensure any OS&D forms are completed and given to customer service for any issues encountered
- Attend various team meetings and provide feedback
- Ensure appropriate shifts reports are completed

**What You’ll Bring**
- 1-2 years of experience as a Lead Hand or Team Lead in a warehouse environment
- High school diploma
- Experience with MHE - Counterbalance
- Experience with RF Scanning equipment within a warehouse environment
- Knowledge of WMS

**Along with the following Skills & Competencies**:

- Reliable self-starter capable of working alone
- Ability to work under mínimal supervision
- Able to lead staff to meet customer demands and company objectives
- Knowledge of health and safety legislation
- Must be computer literate with some knowledge of microsoft work, excel and outlook

**Why people love working for Canada Cartage**
- Cohesive team and a positive, hard-working atmosphere.
- Meaningful opportunities for career growth.
- Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
- Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- We give back to the communities in which we operate by volunteering and donating to local charities.
- We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

**We are a top employer**
- Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
- Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
- We’ve been ack

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