Implementation Manager
6 months ago
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.
Reporting into the Director of Product Management, the Implementation Manager will play a vital role in bringing our products and services to customers, turning ideas into operational reality, coordinating closely with internal teams for delivering the approved projects on time. Product Management is a pivotal department of our business who create product strategies aimed at solving customer challenges and developing products for customers that create amazing customer experience. Our goal is to build products and services that customers love while creating a unique competitive advantage.
**Responsibilities**:
- Responsible for planning, execution, and successful implementation of new product, services, special offers and generating a buzz around the product through engagement.
- Build strong relationships and work closely with product managers, engineering, IT, sales, marketing, and customer experience to ensure cross-functional collaboration.
- Evaluate ideas, motivate teams to meet deadlines, and ensure all-around alignment in the go-to-market process.
- Define and set up measurement milestones, metrics, and key performance indicators (KPIs) for launch initiatives and activities and produce post-launch reports.
- Respond to and resolve escalated customer issue during or after implementations.
**Requirements**:
- 2 - 5 years’ experience in a Product Manager, Marketing, Sales or Business Analyst role.
- A post-secondary education in a relevant field.
- Strong project management skills, and the ability to meet deadlines.
- Strong attention to details
- Great verbal and written communication skills.
- Ability to inter-operate between a technical team and business strategists.
- Ability to quickly pivot with shifting business priorities.
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here
-
Senior Change Implementation Manager
4 weeks ago
Halifax, Nova Scotia, Canada Randstad Canada Full timeJob DescriptionWe are seeking a Senior Change Implementation Manager to join our team at Randstad Canada. In this role, you will be responsible for leading and implementing organizational change initiatives that drive business growth and improvement.The successful candidate will have a minimum of 5 years of experience in change management, with a strong...
-
87-00 - Implementation Manager
3 months ago
Halifax, Canada Eastlink Full time**Designated office**: Eastlink 6080 Young Street Halifax, NS **This position is**: Hybrid, at least 3 days per week in office Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and...
-
Implementation Scientist
3 months ago
Halifax, Canada IWK Health Centre Full time**Company** : IWK Health**: **Req ID**:190092 **Department/Program**: Clinical Care & Chief Nursing Executive **Location**: Halifax **Type of Employment**:Permanent Hourly PT (60% FTE) x 1 position(s) **Start Date**: ASAP **Union Status**: Non-union, Management/Non Union Bargaining Unit **Compensation**: $51.1386**: - **$63.9231 /hour **Closing Date**:...
-
Manager, Research Security Implementation
2 months ago
Halifax, Canada Dalhousie University Full timePosition Information **Position Title** - Manager, Research Security Implementation**Department/Unit** - Research Services**Location** - Halifax / Truro, Nova Scotia, Canada**Posting Number** - S322-24**Employee Group** - DPMG**Position Type** - Term**Duration of Contract (if applicable)** - 2 years**Employment Type** - Full Time**Full-time Equivalency...
-
Implementation Specialist, Provisioning
7 months ago
Halifax, Canada Global Relay Full time**Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...
-
Halifax, Canada Manulife Full timeh3>Manulife Director, Risk and Control Governance in Halifax , Nova ScotiaManulife/John Hancock is hiring a Director, Risk and Control Governance within the GWAM Retirement Operations segment!Reporting to the AVP Operations, this role is integral in building operational discipline and proactively managing risk to improve the risk culture within the...
-
Director, Client Implementation and Solutions
6 months ago
Halifax, Canada Smile Digital Health Full timeThis is a remote position and can be located anywhere in Canada or USA. AS THE WORLD MOVES TO FHIR, THERE ARE PLENTY OF REASONS TO SMILE. Smarter decisions, fewer barriers, and better incentives are just the beginning. Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation...
-
Implementation Specialist, Payroll Onboarding
7 months ago
Halifax, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Halifax, Canada The University of King’s College Full timeh3>Director of Equity and Community SupportsThis is a full-time, permanent position, subject to a probationary period.Established in 1789, the University of King’s College is Canada’s oldest chartered university and is associated with Dalhousie University. A small and extraordinarily lively academic community located in Halifax (Kjipuktuk), Nova Scotia,...
-
HR Implementation Team Lead
1 month ago
Halifax, Canada ADP Full timeADP is hiring a **HR Implementation Team Lead (ITL), HRO**. - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? - Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for...
-
Technical Implementations Lead, Intermediate
7 months ago
Halifax, Canada Smile DH Full timeThis is a remote position and can be located anywhere in Canada. AS THE WORLD MOVES TO FHIR, THERE ARE PLENTY OF REASONS TO SMILE. Smarter decisions, fewer barriers, and better incentives are just the beginning. Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation...
-
Project Director, mNPR Implementation
4 weeks ago
Halifax South, Canada Fraser Health Authority Full timeSalary The salary range for this position is CAD $59.56 - $85.62 / hour Job Summary Project Director, mNPR Implementation We are seeking a collaborative and driven Project Director, mNPR Implementation for the pivotal Minimum Nurse-to-Patient Ratio (mNPR) Implementation. This is an exciting opportunity spanning sites and units across the Fraser Health...
-
Project Director, mNPR Implementation
4 weeks ago
Halifax South, Canada Fraser Health Authority Full timeSalaryThe salary range for this position is CAD $59.56 - $85.62 / hour Job SummaryProject Director, mNPR ImplementationWe are seeking a collaborative and drivenProject Director, mNPR Implementationfor the pivotal Minimum Nurse-to-Patient Ratio (mNPR) Implementation. This is an exciting opportunity spanning sites and units across the Fraser Health region and...
-
Cloud Implementation
6 months ago
Halifax, Canada Mariner Innovations Full timeCompany Description Serving clients regionally and across the globe, Mariner is one of the largest independent technology companies in Atlantic Canada with over 350 IT, Software Professionals and Management Consultants. With extensive capabilities in the areas of analytics, automation software, information security, change management and IT consulting,...
-
Program Implementer, Eibi
6 months ago
Halifax, Canada IWK Health Centre Full time**Company** : IWK Health**: **Req ID**:150953 **Department/Program**:EIBI Treatment, Children's Health Program **Location**: Halifax **Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) for one year x 4 position(s) **Start Date**: ASAP **Union Status**: NSGEU Hlthcare, Healthcare Bargaining Unit **Compensation**: $30.0788**: - **$36.3306...
-
Program Implementer, Eibi
7 months ago
Halifax, Canada IWK Health Centre Full time**Company** : IWK Health**: **Req ID**:165678 **Department/Program**:EIBI Treatment, Children's Health Program **Location**: Halifax **Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) for one year x 4 position(s) **Start Date**: ASAP **Union Status**: NSGEU Hlthcare, Healthcare Bargaining Unit **Compensation**: $30.0788**: - **$36.3306...
-
Program Implementer, Provincial Preschool Autism
3 weeks ago
Halifax, Canada IWK Health Centre Full time**Company** : IWK Health**: **Req ID**:193107 **Department/Program**:WZ Provincial Preschool Autism Services, Provincial Preschool Autism Services **Location**: Kentville **Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) approximate twelve (12) month long assignment x 1 position(s) **Start Date**: ASAP **Union Status**: NSGEU Hlthcare,...
-
SAP Payroll Implementation Specialist
2 weeks ago
Halifax, Nova Scotia, Canada IBM Computing Full timeWe are seeking an experienced SAP Payroll Consultant to join our team at IBM Computing in Canada. As a Package Consultant, you will be responsible for designing, developing, and re-engineering highly complex application components and integrating software packages using various tools.This role offers the opportunity to work on mission-critical company...
-
Assistant Manager
7 months ago
Halifax, Canada Java Blend Coffee Roasters Full timeJob Title: Assistant Manager Overview: **Duties**: - Assist the Store Manager in overseeing daily operations and managing staff - Drive sales by implementing effective sales strategies and motivating the team - Develop and implement training programs to enhance staff performance - Ensure excellent customer service standards are maintained at all times -...
-
Manager, Corporate Information Management
6 months ago
Halifax, Canada Halifax Regional Municipality Full time**Job Posting**- As a Division of the Office of the Municipal Clerk,the Corporate Information Management (CIM) department is responsible for stewarding the development, implementation,& oversight of organizational CIM strategies,policies, procedures,& practices.The department provides education & support to internal Business Units on information management...