Customer Experience Associate

6 months ago

North York, Canada Scotiabank Full time

Requisition ID: 187683

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you**:

- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset

**What’s in it for you?**
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities
- for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Associate

    6 months ago

    North York, Canada TD Bank Full time

    **Customer Experience Associate**: - 416797BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2574 Finch Avenue West **Employment Type** - Regular **City** - North York **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    4 months ago

    North York, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer needs and identify...

  • Customer Experience Associate

    4 months ago

    North York, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer needs and identify...

  • Customer Experience Associate

    4 months ago

    North York, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer needs and identify...

  • E-commerce Associate Can

    3 months ago

    North York, Canada Seasonal E-Commerce Associate (Temporary) Full time

    The seasonal part time Fulfillment Associate: - The Fulfillment associate is responsible for helping with receiving, quantifying, and qualifying goods received, - handling our products with care, ensuring they are received without damage and stocking them on the shelves. - according to first in, first out (FIFO) best practices, picking orders, scanning...

  • Customer Experience Associate

    6 months ago

    North York, Canada TD Bank Full time

    **Customer Experience Associate (Mandarin/Cantonese, Farsi, Russian)**: - 418297BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1054 Centre Street, 1-100 Steeles Avenue West, 1370 Major Mackenzie Drive, 2709 Jane Street, 580 Sheppard Avenue West, 6209 Bathurst Street, 7967 Yonge Street, 8707 Dufferin Street, Unit 11,...

  • Customer Service Associate

    6 months ago

    North York, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Service/sales Associate

    6 months ago

    North York, Canada Out Reach Management Full time

    We are a cutting-edge Business Consulting firm dedicated to delivering exceptional customer relations and driving sales revenue for our clients. We are committed to manufacturing solutions that push the envelope and redefine the future of our industry. Our Customer Service and Sales Associates play a commanding role within the company and collaborate with...

  • Customer Service/sales Associate

    3 months ago

    North York, Canada Out Reach Management Full time

    We are a cutting-edge Business Consulting firm dedicated to delivering exceptional customer relations and driving sales revenue for our clients. We are committed to manufacturing solutions that push the envelope and redefine the future of our industry. Our Customer Service and Sales Associates play a commanding role within the company and collaborate with...

  • Customer Service Sales Associate

    6 months ago

    North York, Canada Meraki Management Group Inc. Full time

    Meraki Management specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Meraki Management team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    3 months ago

    North York, Canada Meraki Management Group Inc. Full time

    Meraki Management specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Meraki Management team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    North York, Canada Meraki Management Group Inc. Full time

    Meraki Management specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Meraki Management team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    North York, Canada Meraki Management Group Inc. Full time

    Meraki Management specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Meraki Management team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Associate (Administrative & Customer Support)

    4 weeks ago

    North York, Canada Robert Half Corporate Internal Full time

    JOB REQUISITION Associate (Administrative & Customer Support) LOCATION CAN NORTH YORK As an Associate, your responsibilities will include: - Recruiting, interviewing and placing administrative and customer support professionals in full-time - direct hire positions with our clients. - Participating in industry trade association and networking events to...

  • Customer Experience Associate

    6 months ago

    North Bay, Canada TD Bank Full time

    **Customer Experience Associate**: - 431326BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 103 Laurentian Drive **Employment Type** - Regular **City** - North Bay **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    North Bay, Canada TD Bank Full time

    **Customer Experience Associate**: - 415895BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 103 Laurentian Drive **Employment Type** - Regular **City** - North Bay **Time Type** - Part Time **Province/State** - Ontario **Hours** - 25 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    North Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 423754BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 180 Esplanade W., Unit 1 **Employment Type** - Regular **City** - North Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Circulation & Customer Service Associate

    6 months ago

    North York, Canada The Successful Investor Full time

    **CIRCULATION & CUSTOMER SERVICE ASSOCIATE** **The Successful Investor Inc.** We are a growing wealth management and investment publishing firm with 25+ years’ experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. As we are transforming our business and experiencing...

  • Circulation & Customer Service Associate

    6 months ago

    North York, Canada The Successful Investor Full time

    **CIRCULATION & CUSTOMER SERVICE ASSOCIATE** **The Successful Investor Inc.** We are a growing wealth management and investment publishing firm with 25+ years’ experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. As we are transforming our business and experiencing...

  • Customer Experience Coordinator

    6 months ago

    North York, Canada Sweets From the Earth Full time

    Customer Experience Coordinator About Our Company Sweets from the Earth is a family run, vegan commercial bakery manufacturing a wide range of products for retailers and foodservice operations across Canada. For the fourth consecutive year, we have been named one of PROFIT 500 Canada’s Fastest-Growing Companies. As a proud plant-based manufacturer with...