Account Manager

5 months ago

Moncton, Canada First Canadian Insurance Corporation Full time

First Canadian is a national organization and we are experiencing unprecedented growth

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

- Paid sick days and vacation.
- Competitive compensation including commission on sales.
- Group Retirement Savings Plan with employer match.
- Employee benefits.
- Health and Wellness spending account.
- Employee Assistance Program (EAP).
- Educational assistance and career development.
- Employee discount programs.
- A Culture Team dedicated to diversity, inclusion, and employee programs.
- Employee recognition and appreciation events.

Check out our company page for all the information on why we believe First Canadian is an employer of choice

If you are motivated to succeed by helping people, then this is the opportunity for you

Based out of Moncton, NB, under the direction of the Regional Manager, the French Bilingual Account Manager is responsible for managing a portfolio of 40-50 assigned accounts. As our primary point of client contact, you are the driving force for delivering excellent customer service, fostering a great working relationship with our clients and their staff, and providing solutions to day-to-day issues. You will also help our clients improve their operations by being able to effectively implement our business development, market analysis, and training solutions. Successful Account Managers are able to integrate themselves as a valuable member of our client’s team by providing ongoing tools, training, coaching, and support.

**Essential Responsibilities**:

- Maintain and build profitable business relationships with our clients, their management team and staff.
- Conduct regular performance review meetings to find opportunities within our clients’ operations.
- Help our clients improve their operations by building a game plan and taking advantage of identified opportunities.
- Live coaching and sitting in on deals in dealership.
- Deploy our business development and training resources where they will have the biggest impact.
- Hold one on one or small group training sessions to ensure our clients stay current on relevant product knowledge, performance processes, and sales techniques.
- Aide our dealers in ensuring industry and regulatory compliance.
- Prospect potential clients.
- Identify opportunities to supply additional products from our lineup when it meets our clients’ needs.
- Network within the industry to seek out new opportunities for First Canadian and stay on top of current industry trends.
- Complete administration documentation accurately and in a timely matter.
- Employees may work remotely on a permanent or temporary basis.
- Other duties as required.

**Qualifications**:

- Management or outside sales experience, within the automotive, recreational vehicle, or financial services industry is an asset but not required.
- Post-Secondary education is preferred.
- LLQP and Life license an asset.
- Adept with technology, including but not limited to experience Microsoft Office Suite (Teams/Word/Excel/PowerPoint).
- Fluent in English and French with proven verbal and written communication skills.
- Clean driving record and valid class 5 license.
- Ability to travel daily from home office to Dealer Accounts and field calls.
- Will require frequent out-of-town and overnight travel to other provinces.

Thank you for considering our organization.

There will be a French and English assessment as a part of the recruitment process.

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