Campsites Hosts

5 days ago


Nanaimo, Canada Silvifor Resource Consultants Ltd. Full time

**5 to 6 months contract full-time**, some starting as early as mid-March and finishing as late as mid-October.
- **A daily presence on-site is required **for the duration of the contract, you must live and sleep on-site, have your own sleeping unit and be self-sufficient.
- A personal **campsite is provided **for the duration of the season (non-serviced / dry camping, with fire ring and picnic table).
- **Single paid positions** in majority, limited double positions, though we welcome couples and volunteers.

**Camp Hosts needed in non-serviced rustic forestry campsites**. Come and live the _Workamping_ lifestyle for a season in one of the beautiful rustic campgrounds we manage Ideal gig for nature lovers, vanlifers or RV’ers, travelers or full-timers, and anyone wanting to spend a few months in nature, enjoying the camping vibe all summer long.

Hiring for the following areas: _**Cowichan Lake | Port Renfrew | Nanaimo**_
- **IMPORTANT**_ Our campgrounds are **remotely located on forest service roads** and are considered “rustic dry’’: they **do not have commodities** such as electricity or potable/running water, only pit toilets.
- This is not a typical job opportunity, it’s part of a lifestyle: you will live, work, and spend a lot of your free time at the same location.
- Providing a safe working space is Silvifor's highest priority. We have a comprehensive Safety Program in place which will provide you with all the tools and support needed to ensure you and your guests have a safe camping experience.
- All our positions require the employees to **submit a criminal record check** for vulnerable populations (children and elders), as well as a **driver abstract**. Following your hiring, you will need to participate to some short online courses (free of charge).

**DUTIES & RESPONSIBILITIES**

**Camp Hosts are responsible for** **running all aspects of the campground on-site operations.**

As a campsite host, you are responsible to maintain a safe and secure environment for all visitors. Providing the highest customer service to our campers while maintaining a professional appearance and respecting standards at all times is essential. Here are some examples of the main tasks and expectations:

- Greeting and checking in campers.
- Managing reservations and last-minute bookings (first come, first served sites).
- Revenue collections, writing receipts and cash reconciliations.
- Presenting the rules and ensuring compliance from guests.
- Cleaning, painting and maintaining all areas of the park.
- Occasionally operating vehicles (golf cart or work truck) and small power tools such as leaf blowers.
- Complying with safety guidelines and being proficient in emergency procedures.
- Communicating daily with supervisors and reporting all issues.

**EXPECTATIONS & REQUIREMENTS**

**A daily presence on-site is required**. Camp Hosts live on-site, they are expected to be there the majority of their time during their contract and to sleep there every night. We usually need 1 Camp Host for an average of 40 sites, depending on the size and business of the campsite.

**REQUIRED**
- Excellent communication and conflict resolution skills.
- Ready for basic remote mobile work (laptop/tablet & printer) & proficient with various online protocols (virtual meetings, mobile document scanning, using various mobile apps).
- Experience in customer service, preferably in the hospitality industry.
- Physically fit for outdoor work in a recreational & busy environment in all weather.
- Capable of movements such as bending, stooping and kneeling.
- Able to work well unsupervised at a fast pace while maintaining quality standards.
- Critical thinking, problem solving, sense of initiative & attention to detail.
- Consistency, teamwork, discipline, good social skills and a strong work ethic.
- Positive, creative, flexible & organized mindset.
- Criminal record, driving record and Canadian residency or citizenship (we do not sponsor for work visas).

**STRONG ASSETS**
- First aid certification level 1 & other trainings related to the position (WHMIS, FOIPPA, Forest Road Driving Unit)
- Maintenance, Housekeeping or Landscaping experience
- Property Management or Tourism Industry experience
- Any experience with difficult/challenging clientele or environment
- Cash handling experience

**WHAT YOU NEED TO PROVIDE**
- A **self-contained vehicle ready for months of off grid living** (such as: van, camper, up to a Class C recreational vehicle, **with a reliable source of power** such as **generator and battery** invertor charger system or portable battery; most sites are in the forest).
- Your **personal way / vehicle for commuting** as needed to/from the campsite (for your personal errands such as laundry, water fill-up, grocery & time off; most sites are between 40-60min from the closest town).
- A **dry outdoor space** with a small table is recommended to comfortably interact with guests on rainy days (awning, canopy, large umbrell