Resource Manager

3 months ago

Toronto, Canada VML Full time

**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

**Resource** **Manager**

Hybrid: 3 days a week

**JOB** **DESCRIPTION**

The role will report directly to the National Resource Director. They will in-take projects, support with process implementation, and work directly with (to be defined) Department leads to resource staff.

**RESPONSIBILITIES**
- Allocates resources to projects, manages ongoing capacity and nimbly adjusts to planned vs scheduled vs actual hours
- Enforces process parameters, brief requirements and deliverables for the success of a project within their resourced team
- Provides cross-departmental guidance on timeline feasibility and hurdles
- Has a constant a bird's eye +360 view of all open and upcoming projects
- Leads discussions on forecasting within their resourced team and anticipates staffing roadblocks
- Understands nuances of all clients and can effectively prioritize and match talent to task
- Performance management and talent mapping in conjunction with discipline leads
- Freelance management, including roster development and maintenance, recruiting and hiring, and invoice processing
- In conjunction with HR, manages onboarding and offboarding of team hires and exits
- Various administrative tasks as needed

**QUALIFICATIONS**
- 3-4+ years' work experience in a similar role, brand or agency-side
- Familiarity with project management methodologies and tools
- Exceptional organizational and multitasking abilities with a keen eye for detail
- Strong communication and interpersonal skills, capable of collaborating with cross-functional teams
- Ability to work well under pressure
- Proficiency in using Sharepoint, Digital Asset Management systems, Microsoft Office
- Positive attitude and a proactive approach to problem-solving

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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