Analyst, Employee Transaction

1 month ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 8332
Finance and Corporate Services Department
Payroll, Pensions & Benefits Service
Client Experience Branch
Employment Type: 1 Full-time Temporary - Until the end of the current year.
Work Hours: 35.00 /hours per week
Affiliation: Non Union/Non MPE
Salary Information: $62,917.40 - $73,613.54 annually (2023 rates of pay)
Location: 100 Constellation Drive
City: Ottawa, ON
Job Category: Finance & Accounting
Application Close: 08/06/2023

**JOB SUMMARY**:
Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

**EDUCATION AND EXPERIENCE**:
Completion of 2 year post-secondary or community college diploma in business or related field

Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area

**KNOWLEDGE**:

- Customer service practices
- Working knowledge of Payroll/HR policies, processes and procedures
- Microsoft Office Suite (intermediate level) and other corporate standard software, as required
- Intermediate knowledge of HRIS (preferably SAP)
- City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset

**COMPETENCIES, SKILLS AND ABILITIES**:

- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Ability to produce spreadsheets and statistical reports
- Work independently and within a team environment to provide optimal client service
- Communicate effectively on complex issues
- Superior client service skills, patient and tactful with clients and staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Demonstrates initiative in improving processes and resolving issues;
- Able to manage time demands and changing priorities
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

**WHAT YOU NEED TO KNOW**
- Language Requirement: English oral, reading, writing required.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

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