Housing Facilities Team Lead

3 weeks ago

Regina, Canada University of Regina Full time

Faculty/Department Student Affairs -Operations Unit SA - Housing Services Facilities Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Facility Services Category Staff Number of Vacancies 1 Position Summary

Reporting to the Assistant Manager, Housing Facilities, the primary purpose of this position is to motivate and lead a team of housekeeping staff in maintaining a high standard of cleaning services and repair for all residence buildings.

**Primary Responsibilities**:

- Educating and communicating with students and guests on Housing community standards. Educating students on life skills including health, safety, and cleanliness;
- Overseeing and supervising the work of the housekeeping facilities team. Assigning tasks and inspecting completed work for conformance to quality and safety standards;
- Developing, training and supporting staff;
- Providing orientation to new staff on the proper use of cleaning chemicals, materials and power operated equipment as required;
- Reporting on conditions impacting the security, safety, and maintenance of residence buildings;
- Establishing responsive and courteous client service. Identifying and resolving client needs, issues, and/or problems in a timely manner;
- Providing a variety of housekeeping and cleaning duties on a regular basis to ensure the health and safety of our students and guests. This includes conducting regular cleaning inspections and providing ongoing coaching, feedback, correction and redirection to students on cleaning standards;
- Conducting health and safety inspections each semester and assisting students with preparations in efforts to support the departmental goals with respect to preventative health and safety and pest control programs;
- Inspecting all residence buildings to ensure quality assurance standards are met;
- Setting up rooms for hotel/conference accommodations and laundering linens to support our conference operations;
- Maintaining records and inventories in housekeeping operations. Keeping detailed and accurate maintenance records and schedules for equipment;
- Maintaining employee time records and providing input into performance reviews;
- Operating both manual and power operated equipment such as vacuums, extractors, auto-scrubbers, steamers and buffers;
- Providing input into changes to work procedure/practices; and,
- Participating in testing and evaluation of new products and equipment.

Position Requirements

**Position Requirements**:

- Successful completion of Grade 12 supplemented by a minimum of two years’ previous related work experience. An equivalent combination of education, training, and experience may be considered;
- Must have experience in a supervisory role;
- Previous experience in a hotel setting is an asset;
- Demonstrated ability to coach, develop, and direct staff. This position is responsible for training employees and students, as well as planning, organizing, assigning and directing work;
- Experience in coordinating and monitoring the work of staff, providing input on performance evaluation;
- Prioritize and manage workload independently;
- Must have well developed communication skills (oral and written);

A successful applicant will possess:

- Demonstrated ability to provide customer service for residents, guests, staff and general public;
- Ability to establish and maintain effective working relationships;
- Ability to solve problems;
- Demonstrated ability to create, compose and edit a variety of written material;
- Ability to participate in and understand that the University has a diverse and respectful work environment;
- Knowledge of materials and cleaning supplies used in the industry and procedures used in performing duties including thorough knowledge of Workplace Hazardous Materials Information System (WHMIS);
- Proficient in the use of computers and mobile devices including GroupWise and Microsoft Office programs (Word and Outlook);
- Complex database experience is required - StarRez experience would be considered an asset;
- Good physical health and strength is required to lift and move moderate to heavy furniture and equipment;
- Knowledge of the operation of manual and power-operated equipment;
- Variable work hours are required from time to time, which can include evenings, holidays, and weekends.

Physical Demands

Good physical health and strength is required to lift and move moderate to heavy furniture and equipment.

Pay Grade CUPE Phase 3 Salary Range $42,879.20 - $51,474.80 Annually Status Term Work Hours

Typically Monday - Friday, 8:00am-4:30pm (as per Facility Services).

Must be able to work altered hours during peak times, for example; special events, student/guest arrivals and departures.

Duration (if Term/Temporary) One Year Term (with the possibility of extension and/or becoming permanent) Full-Time/Part-Time Full Time Preference Posting Target Posting Not Targeted

A

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