Part Time

5 months ago

Pembroke, Canada Carefor Health & Community Services Full time

**Summary of Function**

Under the supervision of the Client Services Manager, the Personal Support Worker (PSW) provides personal support and homemaking services to individuals. Care is provided within the framework of policies, procedures, standards and quality & risk management. The PSW collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and wellbeing.A PSW is responsible to work within his/her scope of practice, performing the care and activities for which they have the necessary training and for which they are competent. The PSW is to inform the manager or designate if they require additional training with tasks.

**Qualifications**
- Secondary school education preferred
- Personal Support Worker or Health Care Aide certificate
- Current Standard First Aid Certificate, required
- Current CPR level C Certificate, required

**Experience**
- At least 1 year experience working with elderly or ill individuals in a community setting

**Skills**
- Ability to evaluate situations and use policies and procedures as guidelines
- Effective problem solving and decision making skills
- Effective communication skills (verbal, written)
- Good assessment skills
- Awareness of community resources
- Ability to work effectively in a multidisciplinary team
- Ability to take direction well
- Ability to work independently
- Ability to work variety of hours, days, evening and weekends
- Ability to bend, sit, stand, kneel for short periods of time

**Core Characteristics**
- **Communication**_
- Interacts effectively with clients, customers, coworkers, physicians, public, volunteers, and other organizations_
- **Accountability**_
- Accepts responsibility for achieving the expectations of the job/role by focusing on the customers/client, carrying out tasks and taking accountability for how it turns out, protecting the safety and welfare of others and acting in accordance with the Mission, Vision and Values of the organization_
- **Client/Customer Focus**_
- Puts client/customer needs first by striving to anticipate and exceed the needs of clients, monitoring and evaluating results and outcomes involving clients/customer in decision making and identifying trends in client/customer service issues; takes initiative to research issues and recommends solutions_
- **Teamwork**_
- Works cooperatively and respectfully with others to further the goals of the client and the organization_
- **Quality Improvement**_
- Identifies client/customer needs and improve service by_ _on-going work process review and evaluation, and evaluating the ability to meet the standards_
- **Adaptability to Change**_
- Recognizes and accepts change as a reality by_ _being receptive to new ideas and willing to try new methods and approaches,_ _accepting the challenge of self-directed learning, and being able to adapt to change as the job requires_
- **Caring/Respect**_
- Demonstrates a concern and caring for people as individuals by respecting others’ values and opinions, respecting the confidentiality and integrity of others, demonstrating genuine regard and compassion for others, Appreciating and celebrating the contributions and successes of other individuals and groups and Adhering to and rewarding core values_

**Responsibilities**
- Assist or provide care according to the Client Care Plan including but not limited to personal care, lifts and transfers, activities, light housekeeping, meal preparation, etc
- Observe client for changes in behaviour, signs or symptoms and report to the Manager or designate.
- Chart care given and give verbal/written report to manager or other team members on any unusual behaviour and observations made with respect to clients
- Evaluate the individual's need for change in the personal support care plan and make recommendations to the Manager or other team members.
- Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
- Contributes to the development of the personal support care plan by reporting to the manager, all observations or information obtained from the client or family regarding needs and the effect of the care he/she provided
- Completes documentation/paperwork according to Carefor policies and procedures
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Care_f_or policies and procedures
- Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Care_f_or policies and procedures for workplace injuries and incidents

Carefor values equity, diversity and inclusion in all its f

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