Claims Representative Iii

**Position Overview**:
**Company**:CGIC

**Number of Positions**: 2

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
This is a 6 month temporary/contract opportunity.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

The Claims Representative III - Property Claims is responsible for handling a portfolio of very complex claims for Personal, Farm, Commercial and Environmental Lines. They will work independently within their authority and receive support directly from the Specialist, National Property Claims.

**How you will create impact**:

- Directly investigate, interpret coverage for, reserve adequately, negotiate and settle very large, complex, and sensitive Property, Farm, Commercial and Corporate Commercial claims.
- Co-ordinate and direct the appropriate expert investigative team to assist in the assessment and evaluation of losses, e.g. engineers, accountants etc.
- Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement.
- Focus on minimizing financial or business interruptions losses for the client by getting them back in operation as soon as possible.
- Evaluation of damage and preparation of estimates where required on property losses. This will involve attending the loss scene where required, and a variety of industrial, commercial and large farm exposures.
- Confidently handle complex files in litigation using litigation management guidelines.
- Coach and act as a technical resource for other claims staff.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- 5 years successful claims handling experience related to the discipline with progressively developing complexity, including experience with legal and complex claims.
- Expert knowledge of policy wordings, legislation, regulations, construction practices, commercial and farm wordings.
- CIP designation and pursuing further development.
- Provincial adjuster license(s) maybe required dependent on the province of work.
- University/College Degree.

**What to expect**:

- You will travel regularly.
- You are required have your own vehicle, valid driver’s license and insurance.
- Extended work hours, including evenings and weekends, will be required during peak periods and major events.
- This role involves direct contact with clients and/or service providers in their environment.
- Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust and debris.

**What's in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.