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Salon Receptionist

2 months ago

Toronto, Canada Fiorio Bayview Full time

Fiorio Bayview Salon Spa is looking for a person who genuinely thrives and excels at customer service.

**Experience**

Required: Two or more years of customer service experience in a retail and/or service industry

Preferred: Salon experience

**Skills, Duties and Abilities**

Pleasant, outgoing and friendly. You will make a positive first and last impression of our salon.

Communicate effectively, in English, both verbally and in writing

Maintain a clean and welcoming atmosphere for our clients

Greet clients and schedule appointments efficiently in Milano (SAM) computer system

and through high volume 2 line phone system

Answer customer inquiries regarding salon/spa services and products

Efficiently and accurately process all financial transactions - cash, credit, debit and gift cards

Liaise with the owners and staff to ensure exceptional client care and flow of service

Team player

Able to adapt to sudden changes throughout the day

Problem solver

Assist and educate clients with retail purchases

Handle customer complaints in a professional manner

Strong organizational and planning skills, capable of multi-tasking and ability to work independently

Perform administrative duties accurately and in a timely manner

Assist in all aspects of business as required

This position will not experience down time. There is always something to be done.

Must be available Saturdays.

Schedule to be determined

We look forward to meeting you

**Job Types**: Full-time, Permanent

Day range:

- Weekend availability

Work Location: One location

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