Case Manager

1 month ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Case Manager, Addictions***

**Dept**:Mental Health Services

**Posting ID**:2023- 35476

**Status**:Permanent Full Time

**Role Level**:AH09.1 ($35.78 to $48.78)

**Hours**:Primarily 8:30 - 4:30 with some flexibility

**Site**:Credit Valley Hospital

**Posted**: November 28,2023

**Internal** **Deadline**:December 5,2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team

The Consultation Liaison Team at THP provides expert service and psychiatric consultation for individuals who develop signs and symptoms of psychiatric distress while they are in hospital for a medical or surgical reason. Our team will liaise with the treatment teams to optimize the bio-psycho-social care of patients.

As an integral member of the multi-disciplinary team, the Addictions Case Manager will work collaboratively with the interdisciplinary team to provide service for patients admitted to medical/ surgical units across the hospital experiencing mental health and substance use issues. The Addictions Case Manager will utilize a person-centered approach that is grounded in harm reduction and recovery principles to identify, screen, assess, consult, and coordinate care for identified individuals.

Key responsibilities include:

- Assess the level, pattern, and dynamics of substance use by an individual, as well as the client’s overall functioning, including physical and mental health, and their social support network dynamics.
- Complete comprehensive risk assessments (self-harm, suicidality, harm to others, safety etc).
- Provide education, support and resources to individuals, families, and healthcare providers to reduce harm and risk related to substance use.
- Promote positive choices through empowering individuals to become an active part of their own recovery journey.
- Collaborates with the patient to develop a discharge plan by supporting them in the development of a recovery plan, and connection to resources and community services.
- Ensures coordinated delivery of care through ongoing communication with all members of the treatment team.
- Establishes relationships with other community groups and relevant services that will support the client's functioning.
- Ensures continuity of service to patients through a continuous process of service matching, co-ordination, and outreach to resource.
- Maintains patient records including but not limited to assessment findings, progress notes and discharge summaries.
- Participate in program quality initiatives, and program evaluation as necessary.

**Key Qualifications**:

- Professional qualification in a health discipline with addictions specific training required.
- Certification through the Canadian Addiction Counsellors Certification Federation considered an asset.
- Several years’ experience working with adult clients with mental illness and substance use issues.
- Demonstrated ability to assess client case management needs, implement a service plan and facilitate referral to treatment programs within a short -term model of care.
- Experience with utilizing motivational interviewing skills and techniques.
- Knowledge of community resources.
- Excellent communication, organization, presentation, and problem-solving skills.
- Demonstrated ability to work independently and cooperatively with community partners.
- Ability to speak a second language is considered an asset.
- Proficient computer skills.
- Reliable, flexible, and collaborative team player.
- Positive work and attendance record essential.
- Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe

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