Customer Service Representative I

3 weeks ago


Brampton, Canada Impact Fulfillment Services Full time

**Accountabilities & Essential Functions**:
***Follow up on all Customer Service concerns and to ensure that daily reports are sent to the assigned customer.

Work with other Client Services associates to strengthen the relationship with all customers. Research customer discrepancies and follow up with root cause

Works closely with Customer Service Supervisor/GM to identify customer behaviors that drive inefficiency and or unnecessary cost.

Performs housekeeping tasks to maintain a safe work environment

Handle Client services and clerical task to efficiently route products and services in accordance with the routing guides procedures

Other task or project as assigned by GM

Knowledge of Routing shipments through the use of the customer specific web based sites.

**Qualifications**:
High school diploma preferred, or (GED) equivalent

Minimum two years of experience as a Customer Service rep for a third party Logistics Company and exposure to the transportation, logistics or closely related industry for one to three years.

**Abilities**:
***Demonstrate the ability to adjust to sudden changes in operational goals/demand Demonstrate ability to interact and work within a team

Ability to take ownership of assigned tasks and complete in a timely manner Remain detail oriented while being able to multitask

Effective people skills.

Ability to read, write, comprehend and carry out instructions from oral directions or written correspondence

Ability to work any shift is a must.

Be able to work well under pressure in a fast pace environment.

**Knowledge**:
Computer skills - MS Excel, Word and PowerPoint, Vendor compliance

Able to manage difficult customers situations in a calm and cordial manner Excellent knowledge of Client Service practices and procedures

**Physical Demands**:
***While performing the duties of this job, the employee is regularly required to sit for lengthy periods of time, use a computer and keyboard. The employee is required to communicate or listen. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Brampton, Canada S.P. Richards Canada Full time

    **Customer service agent** **What's in it for me?** - Comprehensive insurance coverage (medical, dental, ocular, STD/LTD, etc.); - RRSP with 2% match; - Employee discounts on all our products! - What will I do ? - Respond courteously to customer telephone calls; - Take orders and process them promptly; - Answer general or more specific questions, and call...


  • Brampton, Canada S.P. Richards Canada Full time

    **Customer service agent** **What's in it for me?** - Comprehensive insurance coverage (medical, dental, ocular, STD/LTD, etc.); - RRSP with 2% match; - Employee discounts on all our products! - What will I do ? - Respond courteously to customer telephone calls; - Take orders and process them promptly; - Answer general or more specific questions, and call...


  • Brampton, Canada Ryder System Full time

    **Summary** The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to...


  • Brampton, Canada EightSix Network Inc Full time

    Order Desk and Customer Service Representative Part Time / Full Time Order Desk and Customer Service Representative You will be an asset to our team if you view change as an opportunity to grow, develop and contribute to the organization. You will be successful in your role if you are ambitious, results-oriented, adaptable and can provide excellent...

  • Parts Administrator

    3 weeks ago


    Brampton, Canada DXP I NatPro Full time

    **DXP/ National Process Equipment** is looking to add a **Parts - Customer Service Representative** to their team in Brampton. In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a balanced approach, a sense of urgency. This role requires you to work with a wide...

  • Parts Administrator

    7 days ago


    Brampton, Canada DXP I NatPro Full time

    **DXP/ National Process Equipment** is looking to add a **Parts - Customer Service Representative** to their team in Brampton. In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a balanced approach, a sense of urgency. This role requires you to work with a wide...


  • Brampton, Canada Dynacare Full time

    **Customer Support Representative** Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of **Customer Support Representative**! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. “If you do...


  • Brampton, Canada Dynacare Full time

    **Customer Support Representative** Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of Customer Support Representative! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. **This is a Full...


  • Brampton, Canada Dynacare Full time

    Customer Support Representative Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of Customer Support Representative! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. “If you do not check...


  • Brampton, Canada Dynacare Full time

    **Customer **Support** Representative** Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of **Customer S**upport** Representative**! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. “If...


  • Brampton, Canada Dynacare Full time

    Customer Support Representative Are you looking to start your career and learn transferrable skills that will support your future career development? We invite you to review our position of Customer Support Representative! Join our amazing team and build on your customer service skills in a position that is flexible and fully remote. **This is a Full Time,...


  • Brampton, Canada ShipMonk Full time

    Why ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...


  • Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...


  • Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...


  • Brampton, Canada Dynacare Full time

    Dynacare is currently looking to hire a **Customer Care Representative** to join our team in **Brampton, Ontario**. This is an **18-month Full Time Contract role, working various shifts. **This is a **_Work from Office_** role**. **_Internal Posting expires on January 22, 2023_** **Responsibilities**: - To receive and process Customer Service calls and...


  • Brampton, Canada Nestle Full time

    **Position Snapshot** **Business areas: Nestlé Canada** **Job title: Customer Service Representative** **Location: Brampton, Ontario** **Grade 10 **Position Summary** We are looking for a **Customer Service Representative **based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional...


  • Brampton, Canada Dynacare Full time

    Dynacare is currently looking to hire a **Customer Care Representative** to join our team in **Brampton, Ontario**. This is an** 18-month** Full Time contract role, working **v**arious shifts between 7:00 am to 12:00 am, Monday to Sunday. **This is a **hybrid role.** **_Internal Posting expires on August 21, 2023_** **Responsibilities**: - To receive and...


  • Brampton, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured AutomotiveJob Description:The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way)...


  • Brampton, Canada Mobile Auto Solutions, LLC Full time

    Company: Assured Automotive Job Description: The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow...


  • Brampton, Canada Instacan Services Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a dynamic role that requires excellent communication skills and the...