Communication Operator 1

3 months ago


Coquitlam, Canada Miller Capilano Highway Services Full time

The job is bargaining unit position. Terms and conditions of employment are governed by the current collective agreement with the BCGEU.

**Position Overview**:
Miller Capilano Highway Services is seeking a dedicated and detail-oriented **Communications Operator** to join our team at the Transportation Management Center (TMC) in Coquitlam. In this dynamic role, you will be responsible for monitoring cameras and ensuring the smooth operation of traffic management systems, including the Lions Gate Bridge counterflow, Ironworkers Memorial Bridge (IWMB), and the Cassiar Tunnel.

The TMC is 24-hour operation so shift work is required.

**Key Responsibilities**:

- **Monitoring and Surveillance**: Actively monitor traffic cameras for the LGB counterflow, IWMB, Cassiar Tunnel, and Drive BC Cameras between 1st ave to Horseshoe Bay.
- **Dispatching**: Efficiently dispatch Miller Capilano Highway Services wreckers and subcontractors as required.
- **Communication**: Answer phones and coordinate with various stakeholders, including the Ministry of Transportation and Infrastructure (MOTI) staff and emergency services.
- **Documentation**: Maintain accurate logs, Site Doc’s, and records of daily operations and incidents.
- **Procedure and Safety Compliance**: Adhere to established procedures and safety rules to ensure the safety and efficiency of all operations.

**Qualifications**:

- **Communication Skills**: Strong verbal and written communication skills are essential for this role.
- **Documentation Skills**: Attention to detail and the ability to maintain thorough and accurate records.
- **Dispatch Experience**: Prior experience in dispatching or a similar role is preferred but not required.
- **Union Membership**: This position is part of the Miller Capilano Highway Services Union as an Auxiliary (Aux). Benefits will be available upon meeting the required minimum hours.

**Benefits**:

- **Union Membership**: Access to union benefits upon meeting the required minimum hours.
- **Dynamic Work Environment**: Work alongside MOTI staff and Main Road in a collaborative setting.

**Growth Opportunities**: Potential for career advancement within Miller Capilano Highway Services

Pay: $33.09 per hour

Work Location: In person

Application deadline: 2024-09-23


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