Manual Service Technician

4 weeks ago

Edmonton, Canada Eco Medical Equipment Full time

At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for our clients. We have been providing our clients with the right solutions and excellent service for over 40 years. At ECO, our vision is to be Canada’s largest, most trusted, family-owned provider of homecare, mobility, and accessibility solutions. Our team members are compassionate, dedicated, and customer-focused, and we are always looking for creative ways to improve our service.

We are looking for motivated team members who thrive in a service-first environment. Our customers are always our priority, and they rely on our team members’ care, commitment, and capabilities to improve their lives. Join the ECO team as a **Manual Service Technician** at our Edmonton location and make a difference every day

This individual should be comfortable dealing with vulnerable people that have various special needs and be empathetic to their circumstances. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you

**What we offer our employees**:
Benefits that include:

- Health & Dental
- Life Insurance
- Long Term Disability
- Flexible Spending Account (Health Care Spending, Group RRSP, Taxable Wellness, Tax-free savings and more options) $300 per year for Single, $600 per year for Family)
- Emergency Travel Assistance
- Employee Assistance Program
- Employee discounts that extend to family members
- Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more.
- 10% off Mark’s Work Warehouse Discount Card
- $150 towards Safety Shoes every two years
- Continuous improvement towards adding more value to employee benefits
- Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary
- Long Service Recognition Program
- Ongoing training and development
- Rewarding career opportunities
- Patience, compassion, and strong listening skills
- Clear communication and a positive attitude
- Excellent time management capabilities and flexibility
- Exceptional troubleshooting skills
- Willingness to learn and develop new skills
- Knowledge of products an asset
- Technical and mechanical experience required including use of power tools
- Customer service experience an advantage
- Excellent computer skills
- Ability to lift and move items up to 70 lbs.
- Clean Alberta Driver’s abstract and valid driver’s license

**Responsibilities**:

- Repair and maintenance of all manual/power related mobility equipment ensuring that manufacturers’ guidelines and specifications are adhered to and that equipment is safe to operate
- Equipment includes manual wheelchairs, cushions, commodes, more
- Troubleshooting problems clients are having with their equipment
- Maintenance and repairs on electrical and electronic devices specific to the equipment
- Set up of new product for Product Consultants, customers
- Inspect and test rental and loaner equipment prior to use by customers
- Contact manufacturers for assistance with repair guidance
- Quality control checks done on all repairs

**Requirements**:

- Experience with Manual Mobility Equipment considered valuable
- Knowledge of Provincial and Federal Third-Party Funding Agencies an asset
- Product knowledge favored
- Knowledge of fasteners, metric, and standard thread
- Electronics & mechanical background

**Schedule and Compensation**:

- Monday through Friday
- Salary will commensurate on level of experience in the home medical equipment industry as a Manual Mobility Technician

**Job Types**: Full-time, Permanent

Pay: From $18.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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