Business Systems Analyst

3 weeks ago

Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
**About Canada Life’s Digital Hub**

Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences.

Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences.

We are looking for a
**_Business Systems Analyst_**.

**_
Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Toronto, London, Winnipeg._**

Reporting to the Director of Technical Solutions within My Canada Life at Work squads, the Business Systems Analyst (BSA) will bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement.

The BSA work closely with the business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, they are responsible for:

- Representing the business’ requirements,
- Defining and designing the business functionality of the system,
- Ensuring that the system meets the defined business requirements.
- Understanding and defining a strategic vision for key systems based online of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.

**What you will do**

Discover/Scoping
- Working with the product team and business partners, use intake, triage, and formalized discovery processes to define the problem/opportunity and expected business benefits for each target stakeholder group.
- Working with the portfolio architect and business partners, gather and define enough high-level requirements to develop a high level system impact assessment, scoped solution, and business case.
- Lead and orchestrate the overall analysis, scoping, estimating, and planning for mid to large initiatives
- Lead the elicitation and validation of business requirements affecting multiple products using various methods, techniques, and tools

Planning
- Define detailed business requirements using agile requirement gathering methodologies, functional and non-functional specifications for each work package to be assigned to squads for detailed design, build and execution.
- Help facilitate the assignment of work packages to squads for prioritization and execution.

Execution & Operationalization
- Provide support to Developers and Quality Assurance Analysts during the design and build delivery phases.
- Help facilitate the analysis if business scope, requirements and/or the solution evolves during lifecycle.
- Work with quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations.
- Participate and facilitate meetings, walkthroughs, workshops, and reviews of deliverables
- Contribute to training strategies and business implementation planning.

**What you will bring**
- Accreditation in Business Analysis or equivalent credentials/experience.
- 3-5 years as a Business Systems Analyst in a Technology delivery environment
- Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience.
- Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail.
- A focus on understanding the desired business outcomes and delivering to meet those outcomes
- Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others.
- Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams
- Comfortable working in a fast-paced, dynamic environment and operating under levels of uncertainty
- Ability to adapt to changing priorities.
- Ability to grasp concepts quickly and to work independently with mínimal direction.
- Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality.

**Nice-to-have**:

- Experience working within an Agile Scrum and/or Kan Ban team
- Experience in both waterfall and agile methodologies.
- Experience working with, or within, a financial services organization

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Togeth

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