Compliance Specialist

3 weeks ago

Guelph, Canada The City of Guelph Full time

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
Resumes are being accepted for the position of

**Your role**
- Lead the monitoring, review, interpretation, and summary of legislative, regulatory, legal, and contractual requirements of the City related to drinking water and wastewater management. Examples include the Environmental Review Tribunal, Safe Drinking Water Act, Environmental Protection Act, and Ontario Water Resources Act.
- Recommend and develop water-related (water and wastewater) compliance strategies and solutions; provide support to operational staff in executing infrastructure and operational change and upgrades.
- Review legislative compliance risks of proposed Operating Authority water-related (water and wastewater) infrastructure projects and provide guidance and recommendations to mitigate risks through work implementation.
- Develop and review standard operating procedures (SOP), work instructions (WI) and other documents developed by operational leads to ensure alignment with latest regulatory requirements and provide constructive guidance.
- Solicit, coordinate, and/or consolidate staff and peer input on legislative, regulation and certificate changes (i.e., Drinking Water Works Permit, Municipal Drinking Water License and Environmental Compliance Approvals) and other regulatory instruments.
- Facilitate and verify the completion of compliance-related legal reporting for Top Management and the System Owner.
- Ensure accurate and timely response to the Ministry of Environment, Conservation and Parks to meet all regulatory scheduled requirements and inquiries.
- Assist with the collection of operational information required for benchmarking and performance measurement pertaining to compliance objectives.
- Consolidate, analyze, and summarize operational data to demonstrate compliance for internal and/or Ministry inspections and reports; produces required compliance reports and presentations
- Facilitate continuous improvement and, in the case of deficiencies, lead root cause analysis to ensure corrective actions, recommendations are recorded and implemented.
- Liaise as City’s first contact for the Ministry inquiries, inspections (planned and unannounced) and compliance-related meetings; report non-compliant incidents to governing bodies on behalf of Environmental Services’ management team.
- Liaise with peers and technical groups in creation of industry-leading water and wastewater compliance/operational precedents and solutions to compliance-related operational programs.
- Assist in implementation of the City’s Drinking Water Quality Management System, Wastewater Environmental Management System, Operational and Emergency Response Plans.
- Develop and/or project manage regulatory and environmental monitoring programs, studies or similar initiatives, as required.
- Provide backup support to the QMS Specialist, EMS Specialists and Training & Licensing Specialist, as needed.
- Performs other duties as assigned.

**Qualifications**
- Advanced skills in Microsoft Excel or database management software - demonstrated ability to quality assure/quality control (QA/QC) operational data, mine for inconsistencies and resolve to ensure compliance; Intermediate skills in other Microsoft Office Suite tools (i.e., Word, Teams, Power Point and Outlook).
- Excellent negotiation and problem-solving skills with a demonstrated ability to interface tactfully and effectively with all levels of management, operational and specialist staff, Provincial approval and legislative agencies, consultants and contractors, suppliers, peers, and the public.
- Expert knowledge of applicable Provincial acts, regulations, policies and procedures of the Ministry of Environment, Conservation and Parks.
- Excellent customer service skills with the ability to respond effectively to regulatory and customer issues.
- Excellent communication skills with the ability to communicate with all levels of staff and stakeholders.
- Change management principles and methodologies to plan, lead and manage compliance system development and operational projects to meet changing business needs.
- Strong project management skills, with the ability to manage multiple priorities.
- Knowled

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