Bilingual Data Conversion Consultant
6 months ago
Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our brand promise - Makes Work Life Better - is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.
Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.
**Location**: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada
About the Opportunity
The Data Conversion Consultant (DCC) actively participates in conjunction with the customer and implementation team to convert a customer's data from a 3rd party vender to Ceridian HCM spec. The DCC will follow established process (KO, receive data, field and data map, validate, test, and deliver) for each iteration of the project. The DCC will work consultatively throughout the project and follow all established practices to ensure customer data is handled securely.
DCCs will provide regular project updates, identify risks, and communicate issues to the Project Manager and Data Conversion Manager. The DCC will follow established SLA and timelines.
What you'll get to do
Provide Implementation Services to Customers
- Consult on data extraction
- Mapping Source data to Ceridian HCM file spec with the customer and Implementation Team
- Build required conversion files, validate, test load, balance and deliver to SLA
- Attend internal project meetings and provide status on progress of activities and deliverables
- Provide customers with follow-up consulting and general assistance in areas of expertise
- Be a “go-to” resource for data conversion for both internal and external users
Contribute to internal Implementation initiatives
- Document solutions and contribute to a solutions repository
- Document best practices and share with the Practice
Focus on Continuing Education
- Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
- Participate in Continuing Education sessions
- Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Skills and Experience we value
- Must be fluent (written and verbal) in English and French
- Bachelor’s degree or equivalent experience
- 5+ years of experience in Data Conversion
- 5+ years in consultant role with Ceridian HCM
- Experience in business process mapping
What would make you stand out
- Proficient in Microsoft Office products
- Experienced with software in a SaaS / Cloud computing environment including experience with HRIS
- Understanding knowledge of common human capital management (HCM) business practices
- Excellent customer relationship acumen
- Ability to engage with multiple projects & customers at the same time and manage competing priorities
- Excellent organization, communication and collaboration skills
- Ability to lead and facilitate customer and internal data conversion sessions
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
About the Salary Ranges
The range provided is in Canadian Dollars.
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