Sales Manager

3 weeks ago

Mississauga, Canada The International Centre Full time

For decades The International Centre has been home to Canada's largest and most popular events, offering superior service and inspired event solutions from our knowledgeable staff. With the addition of the new Conference Centre and state-of-the-art kitchen, The International Centre boasts an upscale atmosphere and an exceptional culinary experience.

**Why The International Centre**:
We offer a competitive employment package and foster a dynamic work environment that provides individuals with the opportunity for career advancement and continuous training and development.

**Job Summary**

The **Sales Manager, Conventions and Events**, is primarily responsible for directing sales efforts in the sourcing of new booking opportunities, closing sales and the execution of contracts for the Conventions and Events Market so as to achieve organizational goals and objectives; and, both individual and team targets. The Conventions and Events markets includes but is not limited to the following market segments: trade and consumer shows, religious and cultural, sporting, retail sales, and more.

Soliciting and developing new business on a local, provincial and national scale through various platforms while promoting the Convention Centre property, the Sales Manager will also engage in sourcing and procuring existing events within the marketplace through strategic knowledge of competitive venues.

This role requires prospecting, qualifying incoming sales inquiries, conducting site inspections, sales presentations, and the preparation of customized proposals for potential new clients. Additional functions include the management of existing accounts and maintaining positive business relationships, renewal of license agreements and participation in professional industry-related associations.

Previous sales experience in convention centres and/or banquet and meeting facilities is an asset.

This position does not directly supervise any staff.

**Duties and Responsibilities**
- Ensures the successful achievement of the Centre’s short and long-term sales goals and objectives
- Manages and services existing accounts while maintaining positive business relationships for repeat business and opportunity for organic growth
- Identifies business opportunities by sourcing prospects, and implementing sales process required to secure the business
- Negotiate terms of an agreement and closing sales
- Efficiently reserve and utilize function space to maximize revenues and occupancy
- Create detailed proposal documents, often as part of a formal bidding process dictated by the prospective customer and tourism boards
- Follow departmental policies and procedures
- Plans and organizes daily work schedule to call on existing or potential prospects
- Keeps management informed by submitting sales activity and results reports, such as daily call reports, monthly work plans, and prospective business reports
- Monitors competition and identifies opportunities by remaining current on industry trends, market activities, and competitors
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in industry-related professional societies
- Represent the organization at trade exhibitions, events and industry functions to increase patronage
- Successfully prepare and issue license agreements, with appropriate follow up on required documents and deposits
- Source and secure appropriate space requirements for conventions and events in EBMS (scheduling software system) for current and future years
- Input and maintain CRM database for all assigned accounts and events
- Participate in sales meetings by discussing new business potentials in addition to any issues pertaining to current clients
- Acquire in-depth knowledge about the International Centre facilities, space, services, and suppliers
- Liaise with key operating departments including, but not restricted to, Food & Beverage, Client Services, and Service Providers (décor, audio visual, etc.)

**Sales Manager Skills**
- Detail oriented and strong ability to accommodate and adjust to tight timelines
- Excellent communication, verbal, and articulation skills
- Ability to understand and navigate through legal documents
- _Other: _ Meeting Sales Goals, Negotiation, Account Management & Customer Service; Sales Planning, Building Relationships, Market Knowledge, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships
- _Teamwork: _Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration and provides a tangible contribution
- _Customer Focus_: dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers
- _Communication: _Strong listening and interpersonal skills

**Working Conditions**
- Must be wil

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