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Dispatcher 4 On/ 4 Off

4 months ago

Airdrie, Canada XTL Transport, Logistics, Distribution Full time

XTL, a family owned and operated company for the last 38 years, has built a legacy of excellence in the transportation industry. From its humble beginnings, XTL has experienced steady growth, expanding its services and customer base, and we are now looking to welcome an exceptional **Dispatcher** **4 On/ 4 Off** to join our team.

At XTL, we value our employees above all else. Our open-door policy ensures that every voice is heard and that our team operates in an environment of trust and collaboration. We pride ourselves on promoting internally first, offering exciting career advancement opportunities for our dedicated staff members.

We also recognize the importance of our customers and their satisfaction. Delivering exceptional service is at the heart of everything we do at XTL. We strive to exceed expectations, build lasting relationships and ensure our customers needs are met with professionalism and efficiency.

**The Opportunity**:
With a rich history of success, XTL is poised for even greater achievements in the years to come. As we continue to expand our operations, we seek a **Dispatcher** **4 On/ 4 Off** who is self-motivated and shares our passion for growth.

**Schedule**:
Days: 4 On/ 4 Off - 6 am to 5 pm.

*On call component is required*

**Responsibilities**:

- Schedule and secure resources for both driver and equipment.
- Ensure all drivers have confirmed their loads.
- Pro-actively plan for contingencies in order to prevent service failures.
- Assess and predict operational resources needed to achieve service in the most efficient and cost effective manner.
- Monitor cost of operations including driver hours, bobtails, run efficiency, warehouse appointments, wait time issues, etc.
- Work with the maintenance department, to ensure that necessary equipment is in place to service our customer’s needs.
- Coordinate with maintenance to keep a flow of equipment coming in/out of garage.
- Manage equipment to ensure trucks are available for drivers at the beginning of shifts.
- Review driver’s mileage to ensure they are being distributed fairly.
- Create weekly planning for customers according to driver schedules.
- Preplan loads, backhaul, special moves and deadheads as needed.
- Provide feedback in regards to improvements to the Assistant Terminal Manager to help reduce dead miles and waiting times.
- Monitor On Time Service.
- Other duties as required.

**What we are looking for**:

- Must have a minimum of 1 year of transportation dispatch experience
- Must be proficient in the Canadian and US Hours of Service rules and regulations
- Tractor and trailer knowledge is an asset
- Knowledge of (AS/400, Excel and Lotus notes) an asset
- Strong attention to detail and a high degree of accuracy
- Ability to multi-task and manage priorities on a daily basis.
- Critical and strategic thinking
- Legal entitlement to work in Canada without sponsorship requirements.

**Our Work Environment**:
At XTL, we take immense pride in fostering a positive and inclusive work environment that encourages collaboration, trust, and growth. We believe that our employees are our greatest asset, and we strive to create a supportive atmosphere where everyone feels valued and motivated to do their best.

Collaboration is at the heart of our work environment. We believe that by working together, we can achieve remarkable results. Our teams are encouraged to share knowledge, expertise, and resources, fostering a culture of learning and innovation. We believe in leveraging the collective strengths of our employees to overcome challenges and drive success.

**Some of the benefits of working at XTL are**:

- Competitive salary with opportunities for professional development and career advancement.
- RRSP program with matching contributions.
- Employee & Family Assistance Plan (EFAP)
- 100% employer paid premiums for group insurance coverage.
- A commitment to safety with recognition and rewards for exceptional performance and contributions.
- Team building and company paid events along with the opportunity to be creative and to have a lot of fun

To continue our journey of success, we are seeking individuals who embody our core values. We are looking for fair, responsible, safety conscientious, honest, and respectful professionals who share our commitment to excellence. If you are passionate about driving growth, fostering a positive team environment, and making a meaningful impact, XTL is the place for you.

Join our dedicated team and be part of an organization that values its employees, promotes from within, and places the utmost importance on customer satisfaction. Together, we will shape the future of transportation at XTL.

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