Brand Ambassador

6 months ago

Barrie, Canada Wolf Steel Ltd. Full time

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.

The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

**Brand Ambassador - Retail Sales**

Reporting to the Canadian the Brand Ambassador is accountable to represent our well-known brand of outdoor grills and electric fireplaces sold in a major Big Box Retailer. The successful incumbent will be merchandising products and conducting weekly in store product demonstrations to grow sales and drive brand awareness.

**Positions**:
(1) Alberta / Saskatchewan

**Key Responsibilities and Accountabilities**:

- Maintaining and merchandising authorized SKU's to approved layout and plan-o-gram
- Attending and conducting in store brand events and demonstrations to share product knowledge with customers and store employees. Ensuring quality of products and that clients are knowledgeable about products
- Completing sales service reports and uploading photos while in store
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers
- Identify interested and qualified customers to provide them with additional information. Suggest specific product purchases to meet customers' needs
- Provide product information, using lectures, films, charts, or slide shows. Prepare or alter presentation contents to target specific audiences
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed
- Train demonstrators to present a company's products or services
- Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, or customers

**Education and Experience**:

- Must have a University Degree or college diploma in a related field
- Minimum of 3 years’ experience representing products sold in Big Box retailers like the Home Improvement Channel, Leon’s and Costco.
- Highly proficient in Microsoft Office
- Bilingual (English and French)

**Other Comments**:

- Able to work Tuesday through Saturday schedule
- Ability to perform repetitive bending, standing, walking and be able to push, pull and lift materials weighing up to 50 pounds
- Ability to inspire and enhance memorable in store brand events and demonstrations
- Able to communicate effectively with management and customers
- Valid driver's license and auto insurance is required
- Smart phone or tablet (apple or android) with internet access to complete reports while in store
- Some overnight travel will be required.

**IGNITE YOUR CAREER**, Some of our competitive benefits include:

- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares - Associates helping Associates.
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Required
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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